Importer of interior designing products.

Importer of interior design material.

*Delivered new staff and partners onboarding and training sessions via PPT.*Trained new hires to perform cross-training exercises with experiencedworker and partners.*Assisted with on-boarding process of around 30-40 new hires in a day*Used coordination and planning skills to achieve results according toschedule.*Prepared a variety of different written communications, reports anddocuments to ensure smooth operations.*Connected with customers by listening to concerns and answering questions.*Connected with customers to address questions and resolve issues through phone and email.*Trained staff on operating procedures and company services.*Participated in ongoing training to learn new products and enhance skills to optimize customer supportdelivery.*Identified issues, analyzed information and provided solutions to problems.*Used Microsoft Word and other software tools to create documents and other communications.*Onboarded new tempo's and Bike information into systems.*Collaborated with team members to achieve target results.*Co-ordinating with the Vendor's and agencies to get the tempo's onboarding list.*Doing order management, solving onfield issues of the drivers, providing proper solution to them.*Helping Customers and Partners to operate Company application properly.

*Directed investigations to verify and resolve customer or Buyer complaints.*Maintained updated and detailed records of calls in physical and electronic databas*Directed dispatching, routing and tracking of 7 Eicher,407 fleet vehicles.*Motivated workers to exceptional performance through implementation of new strategies.