Cafe Grill, Rabbit Hole, Joneses

Shenanigans Pub and Patio

Learnt about the different product offerings, their high-tech engines, features and so on of the vehicles, the major differentiating factors of our cars from our competition in the same segment. Learnt about the documentation required for the person who is buying and looking after the payment methods, handover of the car to the customer and clearing the account that we have received the amount.Sold products in the market where the competition is too high. Always achieved my sales targets individually and with the team. Worked on the one of the major project that was to introduce a new sales app for the company, so that it become easier for other colleagues to work more professionally. Organized many events in malls and commercial working spaces which helped the company to sell more products.

I worked at Marriott International Headquarter as a Sales Associate in customer reward team (Bonvoy Reward Program) which handle 32 international brands globally. My responsibilities included crediting points in the guest account, resolving guest problems related to stay and account, generating guest folio (Bills). I was also involved in knowledge transfer to new joiners about the software used and the processes followed by the Bonvoy team.

Worked in Food and Beverage Department in banquet, restaurant and lounge, where I learnt the basic operations of the sub departments of F&B service. Well aware of the Average per cover and the menu being offered in all the F&B outlets. Worked in Kitchen Department, which is the central point of activities in all F&B outlets I learnt that a chef does more than cooking and has to handle many responsibilities. He is involved from purchasing to deciding the menu, supervising the kitchen, maintaining the quality of food, sanitation standards, and coming up with new dishes. Worked in Human Resource Department I learnt how to handle employees' files and what basic documentations are done at the time of joining; Also what all steps should be taken for benefit and betterment of employees, I also learnt how to make duty roster for the trainees, maintaining trainee attendance record, conduction of job interviews, hotel orientation at the time of joining. Worked in Finance Department where I learnt how the taxes are applied on the bills, collection of bills from all point of sales for the estimation of the revenue generated and how closing for financial year is done. Worked in Sales & Marketing Department I learnt how to attract customers by providing various offers. Under Sales & Marketing Department I also worked in the Revenue Department where I learned about the coordination with online booking sites, how room rates and bar codes are set by comparing our hotel with competitors in the surrounding area, coordinating with the central reservation system for booking of rooms.Revenue Department mainly coordinates with the Front Office Department for the daily revenue generation report. I was also involved in Preauth (pre-authorization) from the guest credit/debit card to verify it and I preparing graphs for Revenue Manager which helped him to explain the daily revenue generation in the daily morning meeting.