Generate new mortgage loan applications and retain existing business by developing relationships within David Weekley Homes luxury communities. Advise borrowers on loan products by examining the application and supporting documentation, and pre-qualifying for creditworthiness. Provide guidance and information relevant to the risks and benefits of each program the borrower is qualified for; effectively communicate the terms of each product. Attend builder sales meetings and provide education on various loan products to increase salesKey Accomplishments:• 96% Truly Outstanding customer service scores

As a Mortgage Consultant, my primary responsibility is relationship management with TaylorMorrison builder divisions and sales teams, creating a partnership through continuous trainingand promoting the full value of Taylor Morrison Home Funding. I am primarily an outside sales consultant with a focus on field presence servicing Community Sales Managers through mortgagetraining and pipeline evaluation, outside Real Estate agents participating in community events,and Taylor Morrison division teams with a focus on pipeline management.Key Responsibilities:-Cultivate relationships with Taylor Morrison Sales, Builder, and Design Center teams as well asRealtors and Settlement Agents-Increase success rate at respective builder divisions-Regularly visit communities with a focus on networking, training and selling the benefits ofTaylor Morrison Home Funding-Use finance as a sales tool to capture builder business, highlighting the value, and utilizing builderincentives to tailor contributions in the best interest of the customer-Maintain market, product, and rate knowledge; leveraging as necessary to educate internal andexternal customers-Conduct pre-qualification of applicants based on credit criteria-Attend Closings and various builder events-Attend weekly division construction status backlog meetingsKey Accomplishments:• Averaged 89% capture rate of builder business.

I develop and execute target business initiatives that drive mortgage business growth, achieve sales objectives, and enhance bottom line profits. I am responsible for guaranteeing member satisfaction by ensuring top-notch member service for residential mortgages, home equity lines of credit, and land loans. I maintain member’s files after discussing objectives, goals, and creditworthiness while guiding them through the application process. I also collaborate with staff with underwriting, processing, and cross-selling credit union mortgage products.Key Accomplishments:• Played a key role in the opening of a new credit union branch by serving as a trusted resource and advisor to management that support business strategies.• Commended for developing relationships and facilitating open lines of communication with third-party partners such as brokers, attorneys, real estate agents, and appraisers.• Recognized for keeping error-free client files; ensured all borrower-specific information was stored efficiently, accurately, and securely.• Leveraged extensive and resourceful mortgage loan knowledge to close deals that other lenders have declined.

I drove the optimal performance of the mortgage loan process as the in-house lender for Ebby Halladay Realtors. I facilitated borrower and real estate agent satisfaction by providing exceptional customer service and communication throughout the loan process. I researched and presented multiple loan options for potential borrowers; ensured timely follow up on all new leads generated by referrals and marketing programs. I expedited the processing of various loan documents and ensure compliance with policies, procedures, and guidelines. Key Accomplishments:• Featured in the Best of D Magazine for mortgage originators.• Consistently ranked in Top 5 within the company by exceeding revenue goals.• Originated and closed over $3M in mortgage loans in one month.

Developed sales leads for mortgages in multiple builder communities and real estate offices. Followed-up, for business development, with visitor/lead cards of buyers who do not purchase D.R. Horton homes. Create initial loan disclosures based on TILA and RESPA guidelines. Consulted with clients seeking to purchase property and help customers determine the best loan product for their budget. Pre-qualified/pre-approved loans, evaluate applications and review credit history to determine loan risk. Monitor loans carefully from origination through closing. Ensured collection of all pertinent information and 100% application completion through customer contact. • Working knowledge/experience with bond/down payment assistance programs• Conventional (conforming and non-conforming), FHA, VA & USDA• Seized opportunities to 'delight' the customer by creating memorable experiences and demonstrating higher standards

I successfully originated and processed mortgage loans from online mortgage applications from the company website as well as banking center locations. I responded to customer inquiries to purchase, refinance, and home equity line of credit loans. I educated borrowers on all details of the product and guided them through the application process until closing; responded to loan status and underwriting requirements and maintained a high level of customer satisfaction and customer service. Key Accomplishments:• Continually identified and made recommendations for the area in need of organizational and process improvement.• Provided leadership, mentoring and training for associate staff members and business clients.

I am responsible for the overall effective operation of the warehouse line of credit process by ensuring that post-closing elements meet the company’s policies and procedures. I collaborated with several business units to resolve overages and shortages; effectively managed and cleared post-closing investor stipulations; monitored projection and pipelines levels to make cash flow projections and generated internal rate sheets and tracking logs for investors.Key Accomplishment:• Successfully averaged a 97% perfect audit rate by providing efficient turnaround.