Administrative role that assist the directors and team lead in everyday tasks. Assist Account Supervisors with interviews,scheduling client interviews,credentialing, ordering backgrounds, drug tests and other duties that may arise from the leadership team.

•Provided exceptional customer service to customers with inquiries, complaints and requests.•Processed account applications, credit memos, invoices, payments and other related documents.•Maintained up-to-date records of customer interactions, transactions and changes in account status.

•Responded to customer inquiries in both English and Spanish languages, providing accurate informationabout products and services. •Assisted customers with product selection and answered questions regarding features, benefits, and pricing ofproducts or services.•Provided technical assistance to customers through phone, email and chat support.