Paola Bocalandro Email & Phone Number

Argentina

I manage the board in Jira to carry out each project in an organized way and help the developers to update their tasks and spending hours. I create user stories from the needs I receive in meetings with the client and the documentation provided. I also work side by side with project manager to be aligned regarding product requirements, deadlines, and user stories, epics and bugs to be created so we assure the success of each one of the features we release. I prepare appropriate documentation if necessary. I check the development team does the work properly based on the requirements. I coordinate and lead meetings with the client and other development teams in Spanish and English. And finally, I do the manual QA of the user stories and bugs to assure the features are delivered with proper quality.

I manage the board in Azure DevOps/Jira to carry out each project in an organized way and help the developers to update their tasks and spending hours. I create user stories from the needs I receive in meetings with the client and the documentation provided. I prepare appropriate documentation if necessary. I check the development team does the work properly based on the requirements. I coordinate and lead meetings with the client and other development teams in Spanish and English. I make SQL queries necessary for my work and do functional walkthroughs before sending the US’s to QA.

I review the needs of each particular client and write the functional documentation in detail to simplify and order the development and support tasks. I carry out the planning of the tasks, coordinating the resources to carry out the items that each project in particular implies, according to the estimate of each of the functionalities. I prepare and coordinate advance meetings with clients, both in English and Spanish, as appropriate. Finally, I comply with the functional test of the developed applications and prepare the use case documents and / or test cases, as required by the project.Some of the projects I have worked on are: TransUnion Credit Card SDK and Demo App; Macal (modules Buy and Sell Cars and Properties); Portal of International Parcels of the Argentine Post; Mobile Apps and Digital Directories of the Cencosud group; Cinemark mobile apps; Municipality of San Isidro; Naviera Cruz del Sur; Let's enjoy Buenos Aires.

Buenos Aires, Argentina

I performed the maintenance and optimization of the online store; I created and updated new products, categories, attributes, images, texts and prices; I organized orders and dispatches; and I made different tests and configurations.

Gran Buenos Aires, Argentina

I led the team in charge of creating new products and graphic material; I managed the content present in the packaging in Spanish, English and Portuguese; I did internal and external e-mail marketing; I managed campaigns for social networks, including YouTube and the Display network, making the communities grow widely, interaction and collecting data for the bases that we would later use in e-mail marketing of Fidelité Premium Hair Cosmetics and BKD Luxury & Co. In addition, I have implemented technological improvements, such as the use of tools to create a map of the points of sale. Finally, I have supervised the actions of Community Management for Facebook, Twitter, Instagram and Mercado Libre.

I have created content for crowdsourcing platforms and worked with a mobile and web development IT company organizing teams, testing applications, writing user manuals, functional documents, proposals and release notes.From February 2017 to April 2017, while travelling around Germany, I have exclusively created content for crowdsourcing platforms like PostedIn and worked on copywriting projects through UpWork.

Capital Federal, Buenos Aires, Argentina

I optimized the campaigns for 18 countries; I wrote and translated ads for Google Search from English and Portuguese to Spanish; I edited texts from web pages; I assisted other areas in community administration, education trainings, and reporting from statistical analysis.

Gran Buenos Aires, Argentina

I planned the structure of the new website, created the content –which involved texts, images and the first institutional video–, managed the company's presence in social networks and did e-mail marketing.Note: I entered as an employee in the Administration area, but given the low investment in communication, I applied my knowledge in that area.

Social Communication Degree, Journalism And Social Communication, 8,68

Correction, Style And Variations Of The Spanish Language., Spanish Language Teacher Education

Online course. (August-October 2019).

Formal And Non-Formal Spanish Professor, Spanish Language Teacher Education

Community Manager: Planning And Management Of Communication Through Social Media., Marketing

Distance course. (August-October 2016).