Paola Montero Email & Phone Number

Venezuela

Venezuela

Miranda Area, Venezuela

Made history by being the first female Sales Representative at the companyAchieved the first sale of the company (4 Challenger 600 BRAKES)Created a new line of clients through past work relationships Coordinated meetings with the inventory department to improve organization and procedures Made purchase orders, reports, and updated inventory

Boca Raton, Fl

Worked together with executives to update and change contracts for top clients (Gulfstream, Emirates, Qatar, Airbus).Worked to address all customer concerns in a timely and effective mannerCreated purchase and repair orders daily. Worked to understand the need of each client Developed successful tactics to sell products and services to customers Contributed to the research of new and potential clients in the aviation industry.

Miami/Fort Lauderdale Area

Managed case-by-case flights, along with difficult or emotional customer situations Achieved best case manager of the month for higher sales and best performance overall Played a key role in the team’s sales goals achievement in 2017, reaching the best-ever revenue and flight booking in company historyHandled over 30 customer inquiries daily via phone with REVA standards and guidelinesCoordinated flight details in less than one hour by booking multiple flights at once, which resulted in more closed flights during peak season

Miami/Fort Lauderdale Area

Maintenance Administrator for Title 14 Part 135 Created reports of work status for senior leadership Trained staff of 8 to operate new maintenance software (FlightDocs), which resulted to reduce training cost Tracked and updated aircraft nonscheduled and scheduled maintenanceHandled documented equipment for inventory history, parts, and materials, which resulted in a 100% pass of FAA’s annual audit (2016 - 2017)

557 Innovation Way Daytona Beach, Fl 32114

Applied and acquired knowledge of FAA regulations and certificationsWorked with Performance Data Analysis and Reporting System (PDARS)Worked with Total Airport Airline Modeler (TAAM), utilized data from SEF airport map to analyze and best optimize the airport processes and operation sequences to better meet operational capacity and demands.Utilized TAMM for airport optimization modeling and simulation. Collection of information about airworthiness responsibilities and certifications

Daytona Beach, Florida Area

Bachelor Of Science (Bs), Business Administration- Airport Management

Activities and Societies: Embry-Riddle Tennis Team

Master Of Business Administration - Mba, Aviation/Airway Management And Operations

High School Diploma