Paolo Olvido Email and Phone Number

I have close to seven (7) years of experience in project and team management and data management and reporting in my time at Concentrix (formerly Convergys and Stream). My project and team management skills were also utilized during my time as a Paralegal at a law office in Cebu City.I have initiative and I am very meticulous and attentive to detail. I’m also a great communicator and proven to have the ability to collect and manage information efficiently and accurately and have the ability to complete tasks on or before deadlines.My experience with project management involved extensive use of ClickUp although I am familiar with Monday.com and know my way around it as proficiently as I do with Asana. I also have experience in CRM tools such as Keap (Infusionsoft) and collaboration tools such as Miro and Microsoft Whiteboard. I have utilized Pitch and other data visualization sofware for deck presentations.My main project management methodoloy is getting to know the framework of the project to the dot and maximizing on documentation and reporting. Every step must be approached with adaptability to ensure the application of problem-solving methodologies such as Fishbone, Waterfall, and 5-Why's and coming up with solutions through the S.M.A.R.T. method.My experience in data management involved call volume productivity assurance, KPI monitoring and management, data analysis and visualizations, and business reviews on top of team management, mentoring, and coaching. I am proficient in Microsoft Office, particularly PowerPoint, Word, and Excel. In Excel, I am well-versed in VBA programming for macros and am familiar with Power BI and SQL.I also have experience in marketing services such as copywriting, content writing, SEO writing and brand management.With music as a passion, I currently run a freelance recording and music production outfit covering multiple roles such as multi-instrumentalist, vocal performer, music producer, songwriter, audio engineer, and sonic brand strategist.