I have a long experience in Information Technology where I managed for many years an IT department of an important Italian company. This long experience in the company has subsequently given me the opportunity to approach the small and medium enterprises in a consultative manner in the guidance and implementation of the IT solutions most suited to the customer's needs.In recent years I have also had important experiences both in the management of technical contact centers and in companies that offer omni-channel solutions in the Contact Center area.Great aptitude to leadership, and problem solving sense, high expertise skill and full availability.I am naturally endowed with a strong leadership and responsibility sense, strong aptitude to work and manage a team, analytical skills and understanding of the business environment and operational dynamics of its constituent departments, in order to maximize the contribution of information technology efficiency and profitability.Specialties: have a great capability in planning and enforcing all Information Systems structures also concerning Business Intelligence and ERP Systems (SAP); I can easily lead and organize new projects for application systems, and evolution and optimization of the IT landscape, also supervising hardware and software structures with a particular care to their security and efficiency.