Resource Operations Centre - Lead Scheduler
CurrentOperate autonomously managing resourcing services in line with Trust policies and legislation ensuring compliance with key performance indicators (KPIs)Training, mentoring and provision of senior support to junior staff membersOversee Global Rostering System (GRS) and personnel recordsMonitor and improve resource levels using approved processesPlan schedules and handle high-volume communication with precisionClear and professional communication of complex… Show more Operate autonomously managing resourcing services in line with Trust policies and legislation ensuring compliance with key performance indicators (KPIs)Training, mentoring and provision of senior support to junior staff membersOversee Global Rostering System (GRS) and personnel recordsMonitor and improve resource levels using approved processesPlan schedules and handle high-volume communication with precisionClear and professional communication of complex informationHandling emotive situations with sensitivity and professionalismImplementation of new procedures and reports to improve and expedite tasks Show less