Paolo Morrone
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Paolo Morrone Email & Phone Number

IT Business Analyst, Applications and Integration, Digital Workplace at BBA Consultants
Location: Laval, Quebec, Canada 19 work roles 3 schools
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Current company
Role
IT Business Analyst, Applications and Integration, Digital Workplace
Location
Laval, Quebec, Canada
Company size

Who is Paolo Morrone? Overview

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Paolo Morrone is listed as IT Business Analyst, Applications and Integration, Digital Workplace at BBA Consultants, a company with 1034 employees, based in Laval, Quebec, Canada. AeroLeads shows a matched LinkedIn profile for Paolo Morrone.

Paolo Morrone previously worked as Information Technology Business Analyst at Bba Consultants and YouTuber (Drawing With Paolo - DWP) Search for Paolo Morrone at Drawing With Paolo. Paolo Morrone holds Bfa, Art Education from Concordia University.

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BBA Consultants

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Profile bio

About Paolo Morrone

With 22 years of experience in training and education, I've dedicated over 9 years of my career to TELUS Health, holding roles including Senior Business Analyst, Operations Manager, Senior Training Specialist, and Training Specialist.During my tenure as Senior Business Analyst for the Canadian Pharmacy Customer Experience team at TELUS Health, I spearheaded initiatives focused on demand reduction, workflow enhancements, and fostering strong relationships with internal stakeholders. My responsibilities also encompassed ensuring our team's involvement in customer-centric decisions, providing front-line support for products and services, and facilitating effective customer communications.In my previous role as Senior Training Specialist at TELUS Health, I revolutionized the organization's training landscape by designing and delivering comprehensive courses aimed at enriching the lives of employees. These courses covered essential areas such as tool proficiency, world-class customer service, and strategic development.Prior to my time at TELUS Health, I spent eight years at Apple (2006-2014), where I had the privilege of serving as a worldwide and Creative guest trainer. My reach extended across various countries including England, France, Switzerland, the United States, and Canada, where I trained thousands of Apple employees across diverse teams, from Store Managers and Sales Specialists to Technicians and Inventory Control Specialists.

Listed skills include Training, Teaching, Management, Leadership, and 46 others.

Current workplace

Paolo Morrone's current company

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BBA Consultants
Bba Consultants
IT Business Analyst, Applications and Integration, Digital Workplace
edmonton, alberta, canada
Website
Employees
1034
AeroLeads page
19 roles

Paolo Morrone work experience

A career timeline built from the work history available for this profile.

Information Technology Business Analyst

Current

Montreal, Quebec, Canada

As an IT Business Analyst, Applications and Integration, on the Digital Workplace team, reporting to our Product Manager, I contribute to the enhancement and implementation of corporate applications, support and training content. I actively engage in supporting, analyzing, configuring, and maintaining corporate applications to ensure seamless performance.I.

May 2024 - Present

Youtuber (Drawing With Paolo - Dwp) Search For Paolo Morrone

Current
Drawing With Paolo

http://www.youtube.com/user/paolomorrone

I'm teaching people of all ages how to learn to draw. Even YOU can learn to draw.

Oct 2010 - Present

Senior Business Analyst

Telus Health

Montreal, Quebec, Canada

May 2018 - Apr 2024

Quebec Emr Customer Support Operations Manager

Telus Health

Montreal, Quebec, Canada

Responsable for maximizing day to day Kinlogix and Medesync EMR customer service teams operations as well as tracking and steering new services, software and projects.

Mar 2017 - May 2018

Senior Training Specialist - Emr And Pharmacy

Telus Health

630 Boul rene-levesque Montreal Quebec

Responsible for writing training curricula, creating and delivering enriching training experiences to internal Telus Health support employees as well as keeping a watchful eye on new product launches to benefit our team.

Sep 2015 - Mar 2017

Training Specialist For Medesync

Telus Health

Montreal, Quebec, Canada

My primary task is to deliver inspiring EMR (Electronic Medical Records) training to our medical customers all while creating promoters of our web based product.

Oct 2014 - Sep 2015

Owner / Author

Publications Impart Publishing

Worldwide

An electronic book publisher - ePub and iBooks Author. We teach through analogy based training."If you don't get it yet, you soon will..."Impart publishing books available on iBookstore and Amazon:- Ladies & gentlemen: Learn your engines (motors)- You finally got email (email)- How finder became a chef (MacOSX)

May 2013 - Sep 2015

Technical Trainer

Training Medesync customers on medical information software.

Oct 2014 - Mar 2015

In Store Guest Trainer

Apple Inc.

Laval, Quebec

The In Store Guest Trainer is responsible for facilitating a better learning environment in the store for Apple Store employees.

Aug 2014 - Oct 2014

Creative

Carrefour Laval Apple Store

As a Creative, I am responsible for training our Apple customers on Apple software and technologies. My main priority is giving them a "wow!" moment at every turn, during their session, and making sure they will want to recommend our One to One program to friends and family.

Jul 2006 - Aug 2014

Lead Genius

Apple Retail

Apple Store Carrefour Laval

I was responsible for a team of 42 individuals that delivered after sales service to customers at the Genius Bar. Our goal was to repair their technology as well as their relationship with Apple. Furthermore, I needed to insure that our team hit Apple Store targets every week.Other responsibilities:- Scheduling- Customer escalations- Training- Report.

Apr 2011 - May 2012

Lead Creative

I was Carrefour Laval's Lead Creative from 2007 to 2011. My main responsibilities were to Lead the Creative team to achieving store goals, keeping the team focused and updated, for delivering customer training (enriching lives on an hourly basis), delivering workshops as well as multiple administrative tasks such as scheduling.

Dec 2007 - Apr 2011

Guest Trainer For New Store Core

I was responsible for delivering motivational and inspiring Apple Steps of Service training to new store employees (large groups). I had the opportunity to deliver training to two France Stores and two Quebec stores.

Sep 2009 - Nov 2010

Guest Creative Trainer

My job was to facilitate Creative Strategies. A week long training delivered to a group of newly hired Creatives from different Apple Stores from around the world.I had the opportunity to deliver training in France, London, Geneva, the US and Canada.

May 2007 - Oct 2009

Iphone 3Gs Guided Tour Actor (Online)

I was the iPhone 3GS face, for French Canada, until iPhone 4 was launched. I was the person that guided you through a 15 minute guided tour of the then new iPhone 3GS on the internet.I am the face, the voice and the hands of the iPhone 3GS guided tour throughout the entire video (save for the iPhone camera section).You may still see an abridged version of.

Jun 2009 - Jul 2009

Author / Publisher / Artist

Drawing Like Paolo

Laval, Quebec, Canada

I've written interactive multimedia iPad books that can be found here on the iBookstore.These books are meant to teach you how to draw from basic shapes in the first book to shading in the second upcoming book.https://itunes.apple.com/ca/book/drawing-like-paolo/id548972083?mt=11&uo=4

Aug 2012 - Sep 2013

Director Of Education

International Academy Of Design & Technology
  • I was responsible for leading a team of program Coordinators, school administrators, teachers, staff and students for a Professional Private School in downtown Montreal.
  • In 2004, as Dean of Education, I was able to establish a relationship, based in confidence & respect, between the Teachers’ Union and the Administration of the International Academy of Design & Technology.
  • In August 2004, I helped implement and manage a new Collective Agreement founded by the Teachers’ Union and the International Academy of Design & Technology.
  • Starting in 2005, I single handedly managed four different school programs at once for multiple semesters for 54 active teachers, 256 students and 10 employees under my direct responsibility.
Dec 2004 - Jun 2006

Multimedia Program Coordinator

International Academy Of Desing & Technology
  • In 2001, as Program Coordinator for the Digital Multimedia Design Program, I rewrote andreorganized the program to make it the most popular of all the Academy’s active programs (In 2002, 24 active student groups were.
  • In 2003, the new Digital Multimedia Design Program was approved by the Quebec Ministry of Education as a “Competency Based” program and was recognized as a Collegiate Degree.
  • In 2004, I created two new programs for the International Academy of Design & Technology: Web Media and Digital Video Productions (The Web Media program was also approved by the Quebec Ministry of Education and.
Sep 1999 - Dec 2003

Computer Graphics Teacher

International Academy Of Design & Technology
  • I taught multiple courses in Computer Graphics such as Digital Illustration and 3D design and Animation.
  • Throughout the years as a teacher, I created my own curriculum and produced every one of my bilingual course outlines and lesson plans.
  • When evaluated by my students, the lowest grade I ever received, in two years of teaching, was 96%.
  • In September 2000, I received the “Teacher of the Year” award. As voted by students.
Sep 1997 - Sep 2000
Team & coworkers

Colleagues at BBA Consultants

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3 education records

Paolo Morrone education

Aec, Computer Graphics

International Academy Of Design And Technology

Dec, Fine Arts

Cegep Du Vieux-Montréal
FAQ

Frequently asked questions about Paolo Morrone

Quick answers generated from the profile data available on this page.

What company does Paolo Morrone work for?

Paolo Morrone works for BBA Consultants.

What is Paolo Morrone's role at BBA Consultants?

Paolo Morrone is listed as IT Business Analyst, Applications and Integration, Digital Workplace at BBA Consultants.

Where is Paolo Morrone based?

Paolo Morrone is based in Laval, Quebec, Canada while working with BBA Consultants.

What companies has Paolo Morrone worked for?

Paolo Morrone has worked for Bba Consultants, Drawing With Paolo, Telus Health, Publications Impart Publishing, and Medesync.

Who are Paolo Morrone's colleagues at BBA Consultants?

Paolo Morrone's colleagues at BBA Consultants include Léo Roy, P. Eng., Mba, Mathieu Lévesque, Justin Lefaivre, Messaoud Yahiaoui, and Eric Demers.

How can I contact Paolo Morrone?

You can use AeroLeads to view verified contact signals for Paolo Morrone at BBA Consultants, including work email, phone, and LinkedIn data when available.

What schools did Paolo Morrone attend?

Paolo Morrone holds Bfa, Art Education from Concordia University.

What skills is Paolo Morrone known for?

Paolo Morrone is listed with skills including Training, Teaching, Management, Leadership, Keynote, Iwork, Iphone, and Ilife.

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