Paolo Otico Email & Phone Number

Toronto, Ontario, Canada

• NetSuite Administrator: • Development of scripts, and workflows • Creation of reports (reports, saved searches, SuiteAnalytics) • System performance management and maintenance • Worked with departments for system enhancements, configurations, and customizations (ex. tax calculations on transactions, custom pdf layouts, etc.)• Support integrations development with NetSuite • Worked with integrations engineer and departments (from a NetSuite technical perspective, and business requirements perspective) to integrate different systems with NetSuite • Systems include: Procurify, Kyriba, Blackline, Dayforce, Emburse, and other internal company systems• Documentation of department processes, and technical system changes/upgrades • Used Jira for change and issue management • Used confluence to collaborate with teams on documenting processes, and documenting technical system changes/upgrades

5570 Explorer Dr, Mississauga, On L4W 0C4

• Developed custom NetSuite and Salesforce scripts and workflows • Maintained and fixed bugs of existing NetSuite and Salesforce scripts and workflows created by contractors • Management of financial automations – invoices, calculations, templates, notifications, etc. • Planned and developed NetSuite, Dell Boomi and Salesforce customizations and automations • Responsible for requirements gathering for business process needs and improvements• Lead and managed projects, and project documentation for technical requirements • Established an automated procedure to promote developed customizations in NetSuite from sandbox to production environment • Established NetSuite development procedures for Sarbanes-Oxley (SOX) compliance • Optimized monthly billing automations and reduced the automation runtime by 5+ days resulting in more predictable procedures for the finance department

6975 Creditview Rd, Mississauga, On L5N

• Development of custom NetSuite scripts and workflows • Ownership of Financial automations management – documentation, maintenance, and improvements • Administration of NetSuite, Igloo, Smartsheet and Confluence • NetSuite system optimization resulting in 35% faster page load and 50% faster background automation runtim

6880 Financial Dr, Mississauga, On L5N 7Y5

• Administered global group permissions and access to vital documents, applications and systems • Responsible for meeting minutes in projects with a project manager • Analyzed business processes to document and optimize existing processes • Created a financial transparency review process which exposed financial discrepancies and up to 20% of cost savings through data analysis from financial reports

Canada

• Tutor for first year Java, Linux, and Math courses • Teacher for basic computing skills • Awarded with a Sheridan Student Leader in the Peer Tutor Program certificat

Ontario, Canada

• Handled store technology functionality, store stock, store organization, store cleanliness, and store presentation • Heavily involved in a team, and customer focused environment • 2007 – 2008 Best Product Process Team Nationwide

Toronto, Canada Area

• Facilitated students in a university classroom setting for course preparation • Lectured on effective, and efficient learning, and studying habits

Toronto, Canada Area

• Delivered findings to Professors on the effectiveness of a facilitated study group approach to learning

Ontario College Advanced Diploma, Computer Systems Technology – Systems Analyst, 3.97 / 4.0

Bachelor Of Arts - Ba, Anthropology, 2.44 / 4.00