Paolo Pitton Email & Phone Number

Zurich, Switzerland

Zurich, Switzerland

Zürich Area, Switzerland

Grieder Stores Director and Group GMM

Ticino, Switzerland

Ad-interim advisory. Short Term Project management and advisor∞ Assignments scope:∞ Sales, Operations and Organizational Consulting, including business planning, international Sales Channel Development, Network and Sales Organization.∞ SME Advisory on Internationalization processes and Opportunities ∞ Start-ups Advisory on Sales, Marketing, CRM, UX, and.

√ Managed multiple HQ Departments within "Sales" (Retail Operations, Wholesale Operations, Customer Service and CRM), providing services and support to 6 Macro Regions across all sales channels (DOS: Retail FP, Outlet; Wholesale: Franchising, Multibrand, Travel Retail).√ Retail in-store operations, guidelines, selling ceremony and KPI monitoring through.

√√ Lead the global CRM team and program √√ √Introduced Customer Profiling, Lunched differentiated email marketing campaign by User Cluster.√ Requested Off and On-line Customer Database integration.√ Simplified in-store Use of Customer informations for Active and Delocalized Direct Marketing actions.

Hong Kong

The role covered 70+ DOS between Hong Kong and Mainland China, with 800+ employees, 2 regional HQ offices in Hong Kong and Shanghai.

√√ Managed with P&L responsibility the Brand's first Lincensed category: Eyewear √√√ Product launched in less than 15 Months, in 4 continents and across all Business channels.√ First collection overperformed 300% over plan. √ First Year sales exceeded the overall 3yr plan turnover!

√ Implemented Regional Strategic Marketing plan for Retail and Wholesale. √ Developed existing Client and Vendor relationships √ Secured or re-nogotiated existing DOS contracts. √ Defined and deployed key sales and marketing objectives. √ Explored new communication channels to clientele √ Sought out new opportunities, initiated action plans for new.

√Partnered with all distribution channels: Retail, Wholesale MB, Wholesale Franchisee, and Outlets to plan and develop and monitor business. √ Business Planning √ Co-piloting √ process reengineering √ assured customer time-to-marketScope and Territories/Channels included Emerging Markets and Travel Retail.

Business Process Reengineering. Rollout of SAP Retail solution to in South East Asia and Australia.

Functional and business consultant, including Business Process Reengineering and large scale SAP R/3 full life cycle implementations.