Forecasting levels of demand for services and products to meet the business needs and keeping a constant check on stock levels;Conducting research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality;Liaising between suppliers, manufacturers, relevant internal departments and customers;Identifying potential suppliers, visiting existing suppliers, and building and maintaining good relationships with them;Negotiating and agreeing contracts and monitoring their progress, checking the quality of service provided;Forecasting price trends and their impact on future activities;Giving presentations about market analysis and possible growth;Developing an organisation's purchasing strategy;Producing reports and statistics using computer software;Evaluating bids and making recommendations based on commercial and technical factors;ensuring suppliers are aware of business objectives;Attending meetings and trade conferences;Training and supervising the work of other members of staff.

Create and execute territory and key account plans to achieve defined goals and objectives for continued growth.Prospection of new business and customers developing a system sales approach.Gather and share market knowledge on customer attitudes and preferences, market shares and trendsMaintain a superior level of product, market, customer and distribution knowledge to accomplish territory objectives including strengthening current loyalist positions and expanding and building new loyalists.Optimize a multi-product portfolio.Manage and advise distributors developing and implementing sales strategy, prices policy, rappels…Manage the sales process (Solution Selling) from discovery to implementation - CRM management of opportunities and ensure complete project plans are developed and implementedProviding formal and informal feedback to marketing including recommendations for new programs, strategies, support materials, product line extensions, etc...

In the sale cycle, I am capable to collect and analyze the problem areas and needs of improvement of the business; of prospects and customers.To help them to find the most suitable product and the most up-to-date technology for their challenges, to ensure the best return on investment.In particular:- Align with Inside Sales colleagues and Marketing department for most effective territory planning and execution, covering all routes to market; - Plan, call and e-mail activities to generate Leads using the most efficient means, in collaboration with the Field Marketing, Solution Specialists, Inside Sales Management; - Actively follow up on aging/stagnant leads and opportunities to re-energize back into an active sales cycles; - Plan, call and e-mail activities in close alignment with Inside Sales / Field Sales for most efficient opportunity acceleration; - Drive ongoing nurturing of opportunities expected to enter active sales cycles in 6-12 months.

I am skilled in providing information about Apple devices placing orders, cooperating with the internal departments (technical support, after-sales and financing) and building customer loyalty. Bonus (quality and sales rate based) was achieved every month. I was responsible to generate new deals and manage inbound calls from B2B. Along with this I stand in the role of Mac expert for customer support assistance and adviser. I helped the company to grow pipline and sales generations reaching and exceeding fantastic results in sales and improving customer engagement.

- Supporting achievement of location sales and margin goals by working closely with staff and the Location Manager on assigned tasks and ad hoc duties and/or projects.- Ensuring a positive customer experience by effective management of the rental process, to include qualifying the renter and completing contracts. - Communicating to the Location Manager all relevant customer feedback to facilitate on-going changes in our service and prices, to drive continuous improvement within our Operations.- Maximizing margin by up-selling customers to higher-priced services and ancillary products per region revenue-management goals.

- Identifying, developing and directing the implementation of business strategy. - Cultivating the companies reputation in the market, and with customers and suppliers. - Involved in planning and organising the organisation's activities to achieve targets and objectives.- Responsible for the Profit and Loss responsibility of the business. - Managing multi-disciplined teams and resolving any conflicting priorities. - Developing and improving business plans. - Improving margins and maintaining a high quality service to clients. - Reviewing, refining and developing the strategy and direction of the company. - Building client relationships that result in revenue and profitability growth.- Responsible for the companies health and safety and legislative adherence. - Creating and maintaining links with other trade and professional associations. - Trade Fair Manager: Attending national and international trade fairs in Hannover, Germany, and Shanghai, China.