Paolo Testa Email and Phone Number

- Led a 17-member Sales Team at a leading Private Health Insurance company, driving cross-selling ratios and surpassing sales targets.- Transformed the team's focus from solely Private Health Insurance to full-spectrum advisory, including Life, A&H, and Legal Expenses Insurance.- Implemented tailored training and internal competitions, resulting in our team leading the company in cross-selling achievements for 2023.- Revitalized sales performance by organizing team-building events and conducting regular 1-on-1 meetings, which elevated 80% of underperformers to meet company sales goals.- Expanded into Corporate Insurance & Employee Benefits by collaborating with the Corporate Insurance Manager, driving team turnover through targeted training and strategic lead distribution.

- Streamlined operations, restructuring processes for insurance contracts and payments, increasing efficiency and reducing staff requirements.- Developed a comprehensive onboarding process, creating a 300-page manual by integrating new hires' instructions and providing a key training resource.- Managed the launch of tax-reporting software, coordinating between the Italian Fiscal Authority and our internal Software House to develop and implement compliant reporting solutions.

- Specialized in delivering exceptional service and ensuring customer satisfaction for affluent clients.- Coordinated resources to maximize service quality and enhance customer retention. - Managed the provision of emergency cards, emergency cash, 24/7 assistance, and concierge services.

- Established the Biogas Insurance Department by identifying market opportunities and generating leads in Italy's emerging green energy sector, securing coverage for biogas plants with investments of 3-4 MEUR.- Negotiated VAT-Bonds for Renewable Energy plants, becoming one of the first in Italy to offer tailored VAT-Bonds for biogas energy projects.- Conducted Insurance Due Diligence Analysis for international tenders in Green Energy, providing critical technical and legal information for project insurance guarantees and coverages.- Led CRM Software implementation, liaising with the Software House to map internal processes and develop essential tools for firm administration.

- Results-driven Sales Representative with a proven track record in the book industry.- Expert in driving sales and expanding market reach for UTET Spa.- Deep industry knowledge and a customer-centric approach.- Skilled in building strong client relationships and identifying new business opportunities.- Experienced in delivering tailored solutions to meet diverse customer needs and achieving exceptional sales growth.