Parth Patel Email & Phone Number

Ontario, Canada

Key Responsibilities:Customer Support:Spearheading T-Mobile customer support with a focus on Technical Project Management.Ensuring end-to-end deployment solutions meet and exceed customer expectations.Technical Guidance:Providing technical guidance to internal teams and customers.Facilitating knowledge transfer sessions and staying abreast of industry.

Ontario, Canada

• Define product strategy and roadmap for a Sales tracker tool and DC Studio for Nokia's Data Center product
• Work with Internal executives to assess the product market to help shorten the sales cycle
• Perform product demo to internal team and customers
• Manage approval requirements of the product creation lifecycle, and execute complete follow-through of sample requests and proto approvals.
• Interprete strategic competitive analysis centring on feature performance, pricing, and market trends.
• Develop a future roadmap and product summary for DC Studio

• Collaborated with end customers as a part of the pre-sales technical team to fulfil the contract terms
• Developed proof of concepts and demos on the Nokia Data Center Product & SDN product.
• Contributed to designing new networking systems and developed test automation tools.
• Worked on Networking concept as EVPN, BGP-evpn, VxLAN,
• Developed Automation Capabilities for Data Center Fabric using open-source tools, adapting CI/CD-DevOps Model.
• Built Kubernetes Clusters for TelcoCloud adaptation to various CNIs and K8s networking models for CNF/VNF.

Kanata, Ontario, Canada

• Work with Software Defined Networking (SDN) engineering, concepts, and service models to manage datacenter or enterprise infrastructure
• Provide technical leadership and guidance to technical staff, ensuring compliance with policies and regulations, and that all issues are addressed and resolved
• Utilize Cloud Management Systems (CMS) such as VMware vCloud, OpenStack, CloudStack, Hyper-V to deploy Nuage solution as per the customer’s design and support as well
• Work with the Virtual Private Network L2 and L3 solutions and OSPF, BGP, Routing/Switching protocols and XMPP in SDN managed solutionTECHNICAL SKILLS
• Software/Operating Systems: Nuage(SD-WAN and SD-DC), Unix (RHEL, Cent0S, Ubuntu, Solaris, HP-UX, Arch, Fedora)
• Programming/Systems: Bash, HTML, XML

Halifax, Canada Area

• Configuration and administration of end users voice and data equipments
• Deployment and Decommissioning of wireless access points, switches, routers, gateways, Avaya PBX, data center network changes
• Port assignments for user access and server distribution layer switches
• Move, add and change programming of Turret Dial Tone and all Avaya phones
• Programming user Voicemail boxes and maintaining Voicemail Heaven activation and deactivation
• Draft and execute Technology Change Management(TCM), break/fix and rack & stack

Halifax, Canada Area

• Monitored and offered the first level of troubleshooting to clients for voice and data devices
• Monitored Alerts with network monitoring tools using CA Spectrum technology
• Vendor management for hardware remediation, performed network device configuration backup
• Identified and escalated technical issues in the plant
• Acted as the central monitoring station for all MM/C activity
• Provided status updates on incidents, tasks, requests and problems for customers and operational team

• Guided student for accessing routers and switches
• Troubleshooted problem that student face during Lab
• Helped student to understand topology, configure and cabling

Naroda, Gujarat, India

• Monitored area mobile site for faults and alarms
• Provided transportation of equipment used to install fibers
• Worked on Mobile Number Portability service
• Traced calls and Call forwarding and blocking
• Monitored server room for physical faults

Master Of Engineering (Meng), Internetworking, Till Date Gpa 4.0/4.3

Activities and Societies: ECSLC, Volunteering, Orientation day helper and University clubsLearning networking and troubleshooting network.

Diploma Of Education, Product Management

Bachelor Of Technology (Btech), Electrical, Electronics And Communications Engineering, Gpa 3.7/4.0

Activities and Societies: EC Club, technical event management and sports clubI was student of Electronics and Communication class 2008.