I'm highly enthusiastic to develop my career and make an impact in every project that I will work on, with a strong customer relation skill, ability to provide excellent customer experience to clients in a professional way. And have the ability to solve problems.
The Worldgroup(Building Material Supplies)
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It Support TechnicianThe Worldgroup(Building Material Supplies) Aug 2022 - PresentFrancistown, Central District, BotswanaI am an active team leader who is Responsible, Accountable, Consulted and Informed on all site activities performing the following duties;-Network- install,support and maintain network infrusture,analyze and correct network problems reported.-computer support and maintainance(configuring of hardware and software installation)-CCTV System- Installation, matainance and monitoring -maintain software system( installation and configuration of systems and provide training to users.-Provide detailed personal advice and guidance to all clients in the effective use of systems,products and services available to them.-Prepare reports for the management(daily)-Manage and monitor stock and delivery control systems.-Assist personnel in departments with computer resources.-Track license and support contracts to include notification of renewal to management.-proactively schedule software upgrades and patching.-Ensure that all the BMS equipment is licensed and keep records.-Support existing/new services and administer access rights for all users.-Setting up new users and disabling expired accounts in accordance withgroup requirements.-Provide daily reports of vehicle tracking system.
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It Support TechnicianBusiness Connexion (Bcx) (Ultimate Solutions) Jan 2016 - Aug 2022FrancistownBusiness connexions is a IT Company with branches around the world, It provides IT related services and hard ware, My duty in the company was to monitor the daily activities,daily sales cycles,Daily Cash flow Management, Accounting , Monitoring the Petty Cash and daily banking, Monitoring and updating the Sales Pipeline, Monitoring the Account Drill-down. send management reports to the head-office, share useful information with the team,provides insights and offers knowledge and experience, provide detailed personal advice and guidance to all clients in the effective use of systems products and services available to them, expedites the resolutions of customer problems and complaints, championing customer needs.-Computer Repair • Cybersecurity • Computer Networking • Backup & Recovery Systems • Data Recovery • Home Networking • IT Consulting • Network Support
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It Support TechnicianTrans Africa (Pty)Ltd Apr 2015 - Dec 2015Botswana, GaboroneComputer Repair • Cybersecurity • Computer Networking • Backup & Recovery Systems • Data Recovery • Home Networking • IT Consulting • Network Support
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It TechnicianDepartment Of Industrial Affairs Mar 2014 - May 2014GaboroneAssist personnel of other departments with computer resources,communicate technical guidance and instructions to users on the use of Computers.
Paphani Mcupi Education Details
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Business Information Systems
Frequently Asked Questions about Paphani Mcupi
What company does Paphani Mcupi work for?
Paphani Mcupi works for The Worldgroup(Building Material Supplies)
What is Paphani Mcupi's role at the current company?
Paphani Mcupi's current role is IT Support Technician | The Worldgroup (BMS) | 9 Years in IT Industry|.
What schools did Paphani Mcupi attend?
Paphani Mcupi attended Limkokwing University Of Creative Technology.
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