Papiya Sarkar Email & Phone Number

Cupertino, California, Us

Cupertino, California, Us

Blue Chakra Talent Studio offers innovative training and coaching solution in the areas of communication, collaboration, personal leadership and creativity. We work with organizations that have innovation built in their DNA, are committed to create customer value and are keen to sharpen the 21st century meta-skills in their leaders. Our unique design is engaging and transformative for the participants. Our programs use current, well researched material and are assessment (MBTI, extended DiSC) based. Through our intervention, leaders develop presence and you see immediate results at work. We like long term engagement so we put our skin in the game. You can also leverage our great network of local and international partners. So be it Sales or Outbound, we can refer some great people to work with you.We are happy to say that some of the biggest corporate names are our raving fans as are some of our individual clients who have benefitted from our life coaching.

Bangalore, Karnataka, In

AS Operations Head, I have managed multiple HRO clients Payroll and HR administration for a global manufacturing company through a shared services set-up in Europe including platform implementation. HR administration and payroll services for a global health care customer, servicing 9 European countries in 7 languages from a offshore centre. Operations Head for a Global Investment Banking client delivering HR administration services to its Swiss, APAC, US and EMEA employees from onshore and offshore locations. Experience in leading Transformational Projects, Setting up International Shared Services and Business Support for Technology Implementations.

Bangalore, Karnataka, In

Responsible for scaling the training organization to support rapid business growth and aggressive geographical expansion, create and standardize training policies, deploy assessment centres, create online and ILT learning products and deploy best practices across various BUs and Geos. New Hire Training design, development and delivery for BPO and KPO: Develop strategy for training front-line associates on communication, soft-skills, cross cultural and domain training for various business lines – BFSI, Telecom, Travel, Healthcare, HRO, Tech Support and Customer Service.

Us

Responsible for knowledge acquisition and transfer of TP/ BO processes and creating the training setup and deliver handson training.

London, Gb

Started as a frontline customer service representative. Set up an in-house training cell for the call centre. In this role, I developed and delivered product and customer service training . Responsible for leading the Transaction and Case Resolution Centre.

Masters, Sociology

Executive Management Program, General Management

Education record