Juan "Papo" Santiago Email & Phone Number

Brooklyn, New York, United States

At the Table is a 501(c)(3) that pairs present and incoming college students currently and formerly in foster care in New York City with long-term full-time 1:1 tutors who double as skilled and trusted advisors in navigating life during college. We also train, advise, and support our peer organizations and staff working with students of all ages at the intersection of the education and child welfare systems.I work closely with the Operations and Leadership teams to build the organization's community of support, both externally and internally. I develop programmatic partnerships with community-based organizations and agencies. I assist with grant management, event planning, newsletter content, managing the Student Emergency Fund, and support program culture and practice.

New York City Metropolitan Area

In July 2022 with support from the Mayor’s Office of Economic Opportunity, the Community Navigator Program transitioned into the Community Navigator Institute. CNI is an opportunity for Navigators and organizations across New York City to learn and expand their knowledge on implementing a peer model. CNI staff facilitate strength-based workshops with Navigators, Credible Messengers, Community Advocates and more. Workshop participants learn about various navigator models, intake assessment tools, holistic case navigation and community engagement methods.

Greater New York City Area

In 2017, Hunter College’s Silberman School of Social Work initiated the Community Navigator Program with the assistance of the CUNY Institute for State and Local Governance (ISLG) and the technical assistance providers for the Criminal Justice Investment Initiative (CJII). The program developed a network of Navigators using a peer model who connect with and guide individuals to ensure that they can access the resources and services needed. This promoted greater use of existing resources in New York City, and improved outcomes for victims of crime, youth and young adults and people leaving incarceration.I was responsible for connecting programs with diverse Community Based Organizations (CBOs), city agencies and institutions. Through visits, calls, and emails, I initiated outreach efforts to introduce our programs. I facilitated meetings between CNP Management and CBO representatives, ensuring a seamless introduction of our initiatives. Additionally, I actively nurtured relationships with grassroots stakeholders and community organizers, maintaining continuous informal communication channels to foster ongoing engagement.I was responsible for the recruitment and onboarding of peer staff. I recommended and developed trauma-informed strategies, policies and procedures to effectively optimize program operations within an emerging peer model. Additionally, I facilitated connections between our host institution, Silberman School of Social Work, the Research Foundation of CUNY, and provided vital support to our Directors in engaging with the funder for the Criminal Justice Investment initiative.

New York City

I am responsible for development of creative concepts and ideas for cultural events including our annual Holiday Fundraisers, our monthly reading series, and our creative writing workshops. I provide creative direction, concept development and management and execution of the concepts with our teams input and involvement. I enjoy the responsibility of presenting innovative solutions to continue to present fresh, relevant and brand appropriate content in a variety of venues. I continuously seek out new talent and potential vendors to continue to position #CapicuCulture as a leader in New York City cultural events, and as best in its class.

New York, New York, United States

♦ Manage & Coordinate interview sessions for 900+ prospective students annually♦ Identify emerging trends relative to client populations and service needs in the Social Work/Human Services industry♦ Recruit potential candidates at information sessions & college fairs♦ Established Skype group video sessions to accommodate Out of State/Out Of Country applicants and those that are physically unable to attend in person♦ Implemented digital customer relationship management strategy to effectively capture and respond to relevant data

Bachelor'S Degree

Psychology

Diploma, Industrial Design