Social Service Worker
CurrentHelp patients and their families cope with illnesses and injuries. Provide outstanding customer service alongside counseling, crisis intervention, emotional and mental assessments, and information about resources and treatment plans. Member of multidisciplinary team and conduct MDR meetings to review patient bed status, discharges, observation status and length or stay patients.Advocate for patient and families needs. Reviewing new admissions for any special needs or issues that need to be addressed.Assisting with patient discharging from a hospital to go into another level of care (i.e long term acute care hospital, long term or short term at a skilled nursing facility, acute inpatient rehab, psychiatric nursing home or hospital.)Coordinating the care of patients with complex needs that require multiple services over time.Handling crisis that come up unexpectedly with 1:1 or group counseling or therapy Helping patients understand financial and emotional resources available to them.Meet with patients and family members to discuss needs, conditions, resources, and options Work with patients to set goals, form plans to reach those goals and monitor progressCoordinate care plans and support for patients who require multiple services at a time.Provide informational counseling and advice on how to live with illnesses or injuries.Meet with new patients to discover which services can properly address their special needs or restrictions Assist with patient discharging from hospital to next level of care or home with home health services Perform research into various medical subjects and stay up to date on industry news or NASW C.E.U continuity education classes to increase one's knowledge base about Healthcare, Children & Families and Cultural Compentency