Peter Pappas Email & Phone Number

Plainfield, Il, Us

Jacksonville, Fl, Us

I manage server infrastructure spanning across three datacenters by overseeing the technical operations of six VMware vSAN Dell Server Clusters. I ensure optimal backup management via Veeam and ExaGrid for the company's backup infrastructure. Spearhead complex projects for the Credit Card Division that are crucial for advancing the company's short and long term strategic objectives.

Jacksonville, Fl, Us

Coordinate, collaborate cross functionally with multiple teams to migrate old infrastructure to new infrastructure. Research on latest trends and deploy best practices to maintain organizational credibility. Participate in team meetings, and deliver progressive recommendations to achieve bottom line results. ■ VMware Infrastructure: Deployed, updated, and maintained VMware Infrastructure at three datacenter locations.■ Virtual Servers: Facilitated application teams by designing new virtual servers for specific applications to achieve peak performance.■ Revenue Generation: Increased card production and overall FIS revenue through new Hyperconverged Infrastructure (HCI) and SQL Always On Cluster.Key Contributions:■ Researched, built, designed, configured, and installed a new next generation VMware Hyperconverged Infrastructure (HCI) for our Datacenters which yielded the following results:- Networking Speed went from 1 GB to 10 GB.- Storage IOPS went from 50,000 to 750,000 IOPS- Storage Capacity went from 100 TB to 200 TB- New Infrastucture was built according to Dell / VMware best practices and allowed us to standardize on a consistent infrastructure footprint at all 3 locations. ■ Conducted Server Migrations from 2008 / 2012 servers to new Server 2019 servers. ■ Implemented a modern backup software and infrastructure consisting of Veeam Availability Suite and Exagrid Deduplication Backup Storage for our Datacenters.■ Saved $100,000 on new infrastructure by leveraging strong negotiation skills with vendors. ■ Additional Projects Include: SQL Always On Cluster Replacement, Firewall Proxy Migration Project, Application Slowness Troubleshooting, vSAN Cluster Expansion, and Veeam Agent For Windows.

Westmont, Il, Us

Promoted to serve as the principal strategist guiding network administration functions across three divisions. Spearhead the creation of policies and procedures that allowed technicians to offer first-time resolution, determine root causes, and offer solutions centered on system stability and integrity. ■ Cloud Architecture: Evangelize the lower system maintenance costs, enhanced cybersecurity, backup and recovery options, flexible collaboration, and automatic software updates.■ Hyperconverged Infrastructure (HCI): Pivot from hardware intensive architecture to virtual computing including software defined storage and networking to reduce the total cost of ownership.■ VM Updates & Migration: Accelerate the organization’s pivot to the digital transformation of legacy software, servers, storage devices, and network resources. ■ Cybersecurity Leadership: Implemented next generation firewall, cloud antivirus, SIEM, two factor authentication, encryption, incident response plan enhancing the organization’s security stack to prevent advanced threats and protect big data. Achieved compliance with NIST 800-171 cybersecurity framework.■ Staff Development & Training: Mentor and train direct reports in the latest development and best practice maintenance technologies while holding personnel accountability for assigned job functions.Key Contributions:■ Replaced dated appliances with Cloud SaaS solutions which yielded 34% spam reduction, $9K lower annual support costs, improved file transfer utility (FTP), and migration of 1TB of archived email to cloud servers.■ Captained the replacement of legacy infrastructure with a next generation Hyperconverged Infrastructure (HCI) that quadrupled storage capacity, tripled RAM, doubled IOPS, and achieved a 99% virtual environment. ■ Pivoted to mobilize a remote workforce during the COVID-19 pandemic utilizing VPN with two factor authentication, cloud antivirus and led web training meetings on remote working best practices.

Westmont, Il, Us

Triaged work stoppages and a range of technical impediments to achieve strategic business goals. Proactively resolved the underlying root causes of malfunctioning hardware and software including servers, VoIP phone systems, switches, storage area networks (SANs), and other networked system peripherals. ■ VM Administration: Presided over the transition to virtual systems and resources directing the setup, configuration and administration of 60 virtual machines and a VMware vSphere cluster.■ Performance Monitoring: Implemented log analysis, performance monitoring, patching and backup procedures for sustained server uptime and streamlined infrastructure renovation.■ User Communication & Support: Committed to regular communication with all impacted stakeholders. Updated incident tickets and verbally informed affected personnel of resolved items, potential delays, and best practices to prevent incident reoccurrence. Key Contributions:■ Spearheaded multi-phase infrastructure upgrade project which replaced legacy VMware vSphere server cluster and storage with Dell EMC infrastructure which yielded greater vm density, performance improvements, increased storage capacity, virtual network simplification and optimized server cabling.■ Replaced and redesigned backup infrastructure and software to triple backup performance, double backup retention, while reducing the backup window to align with senior executives RTO and RPO objectives. ■ Built SQL Server 2012 cluster to consolidate five standalone SQL servers into a single highly available clustered environment; planned and executed the transition for 50 company databases.

Westmont, Il, Us

Led a multi-stage initiative to enhance infrastructure security practices including conducting security audits, penetration testing and deploying Mawarebytes Enterprise alongside Vipre Anti-virus for dual threat protection. Partnered with consultants to replace legacy switches with Cisco 3850 and Cisco Nexus 9K data center switches which increased network throughput to 10GB, reduced the hardware footprint, simplified switch cabling, and allowed compliance with Cisco’s cybersecurity best practice recommendations.

Lenexa, Kansas, Us

Guided the creation of stable and scalable network infrastructure for over 350 users for minimal system and application disruption. Thoroughly reviewed tickets to understand the user’s request or concern and offered optimal resolutions to approved guidelines and service agreements. Guaranteed complete data flow to over 130 SQL databases and troubleshot network lapses, inaccessible servers, and database backup failures. ■ Network Issues Resolution: Resolved operating system, session, and physical layer concerns including misconfigurations, application corruption, and poor hardware and software connections. ■ Automated User Access: Built automated scripts to reset user passwords, disable or enable user accounts, unlock access, and manage security groups.■ Training & Documentation: Documented critical practices, standards, and findings ensuring that documentation remained current and effective in a fast-paced environment. Proactively volunteered to lead team training customizing sessions to skill sets, abilities, and missing team competencies.Key Contributions:■ Orchestrated the deployment of an offsite LAN and trained business teams in the effective use of QuickBook's point of sales software for average monthly off-site revenue of $30K.■ Implemented an FTP solution to support the growing demand for data from client files with parameterized ETL procedures to populate dashboards and reports for quicker decision-making.

Veeam Backup & Replication V12: Configure, Manage And Recover

Vmware Vsphere: Install, Configure, Manage [V8]

Education record

Education record

Vmware

Vmware

Security + Certification, Information Technology

Microsoft Certified Systems Administrator (Mcsa), Information Technology

Comptia A+ Certification, Information Technology

Comptia Network+, Information Technology

Bachelor Of Arts, Computer Science

Associates Of Science In Business, Business