Dóra Papp Email & Phone Number

Budapest, Hungary

Budapest, Hungary

-Business Process Development: "idea to implementation" (local and global consulting and support), -Evaluating the department's tools, processes and performance to help meeting the future business objectives-Setting business efficiency goals and objectives to management (including regular follow-up)-Proposing strategic plans according to the local and global business needs-Regular reporting and presentation to top management-Transition and Ramp-up Management

Budapest / Kerpen / Munich / Hatfield

- Leading the E2E Test Management Stream- Planning and preparation of all Testing activities (for development releases and transitions as well)- Coordination of Testing (usually on-site), creating and sending out test reports- Strong cooperation with the global development team (new features, bug fixes etc.)- Escalation and Stakeholder management- Leading the new Customer Service Function in Budapest for a few months as an additional task

Budapest

- Responsible for identifying, documenting and supporting the implementation lifecycle of automated processes: validation/capture → "negotiations" → development → testing → release- Presenting Automation toolset and validating Customer business processes- Deep understanding of business requirements, interpretation of the new technical processes in a timely and financial manner- Understanding of programming principles (no coding experience!)- Recognizing blockers, escalation and… Show more - Responsible for identifying, documenting and supporting the implementation lifecycle of automated processes: validation/capture → "negotiations" → development → testing → release- Presenting Automation toolset and validating Customer business processes- Deep understanding of business requirements, interpretation of the new technical processes in a timely and financial manner- Understanding of programming principles (no coding experience!)- Recognizing blockers, escalation and stakeholder management Show less

Budapest

- Financial planning and reporting for the branches - Headcount and FTE planning- Utilization planning- Cost and revenue planning- Monthly accruals and invoicing- PO status follow up- Budget controlling - Cooperate with other Departments (Finance controlling, HR controlling, Reporting teams) - Preparing Offers and Service Agreements

Budapest

- Professional assistant (substitute) to the Head of SDU - Creating service and process analyses for decision making - Financial planning and reporting (FTE planning, monthly accruals and invoicing, budget controlling) - Capacity planning within the SDU (according to the forecasted volumes and historical data) - SLA monitoring (reporting, presenting, creating action plans) of 4 groups/5 customers - Volume monitoring (regular Forecast/Actual reporting) - Cooperate with other… Show more - Professional assistant (substitute) to the Head of SDU - Creating service and process analyses for decision making - Financial planning and reporting (FTE planning, monthly accruals and invoicing, budget controlling) - Capacity planning within the SDU (according to the forecasted volumes and historical data) - SLA monitoring (reporting, presenting, creating action plans) of 4 groups/5 customers - Volume monitoring (regular Forecast/Actual reporting) - Cooperate with other Departments (Finance, BO Team, Asset management, Reporting teams, Facility team) - Screening of the already prepared Delivery Agreements - Devising new processes and coordinating the implementation - Assisting in service transition project on local level Show less

Székesfehérvár

• Scheduling of the incoming Sales- and Intercompany orders; Ensure on-time delivery• Reporting the status of orders to sales offices• Handling of Customer Complaints, Issue solving• Create purchase orders, Follow up on the incoming goods• Cooperate with other Departments (Distribution, Quality, Workshop, Shipping, Engineering, Finance)• Workshop capacity planning• Support the Supervisor (as backup)• Prepare Process and KPI reports • Work on the Shipping and… Show more • Scheduling of the incoming Sales- and Intercompany orders; Ensure on-time delivery• Reporting the status of orders to sales offices• Handling of Customer Complaints, Issue solving• Create purchase orders, Follow up on the incoming goods• Cooperate with other Departments (Distribution, Quality, Workshop, Shipping, Engineering, Finance)• Workshop capacity planning• Support the Supervisor (as backup)• Prepare Process and KPI reports • Work on the Shipping and Trade Compliance Processes. Prepare/maintain Work Instructions.• Participation on Gatekeeper trainings, meetings. Work together with the TC Manager.• Support the Customer Order Management Team, check daily reports and maintain the EXC related data in the system.• Ensure that all shipments meet the Trade Compliance rules.• Prepare documentation for Audits, participate on them. Hold annual TC training. Show less

Székesfehérvár

• Work on Shipping and Trade Compliance Processes. Prepare/maintain Work Instructions.• Participating on Gatekeeper trainings, meetings. Work together with the TC Manager.• Support the Customer Order Management Team, check daily reports, maintain the EXC related data in the ERP system.• Ensure that all shipments meet the Trade Compliance rules.• Prepare documentation for Audits, participate on them.• Held annual TC training

Székesfehérvár

• Implement the previous Shipping and TC processes into Oracle.• Cooperation with the Developers, Consultants, End Users and Top Management.• Do presentations on the ongoing progresses, modifications.• Test the new developments in different test instances, document the results.• Prepare work instructions, train the end users and support them after go live.• Covered areas during the support time: Shipping, Trade Compliance, Manufacturing, Production, Distribution, Quality

Székesfehérvár

• Prepare documentation, maintain records, and coordinate logistics for product shipment.• Lead communications within the Shipping/Distribution area. Schedule and Coordinate freight forwarder transactions. Daily communication with the Customs Partner.• Continuous communication with the Customer Order Management Team. (Provide information about shipping details, tracking etc.)• Handle the documentation.• Avoid issues/mixed deliveries. Issue solving.• Prepare cargos for… Show more • Prepare documentation, maintain records, and coordinate logistics for product shipment.• Lead communications within the Shipping/Distribution area. Schedule and Coordinate freight forwarder transactions. Daily communication with the Customs Partner.• Continuous communication with the Customer Order Management Team. (Provide information about shipping details, tracking etc.)• Handle the documentation.• Avoid issues/mixed deliveries. Issue solving.• Prepare cargos for shipping (labels, documents, etc.) Show less

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