I’ve Been Moved- Automate with Ansible security scanning, application installation, configuration, deployment of cluster and agents.- Provide support for 2nd Level UNIX administrators- Provide technical consultation for customer- Plan and develop scripts based on job and customer requirements- Develop procedures and configurations for a better customer service- Account Expert activities: be up-to-date and actively involved in all customer related changes, problems and infrastructure development plans.

Main technical contact for UNIX servers and hosted applications, from both customer and IBM teams.Responsible for maintaining a good service quality and drive improvements on UNIX platform.Coordinate teams in during complex actions or incidents, especially in crisis situations.Owner of all complex incidents, responsible in restoring service and finding root cause or problem.Support management and customer on their technically related questions, translate technical details to nontechnical people and vice versa.Create or approve change plans to be implemented by different technical teams.Verify technical details with specialized teams to ensure target is achieved and avoid outages.Provide support for UNIX operating systems as Level 3 administrator and coordinate work inside UNIX admin team providing support for same customers.Develop tools and plans for implementing project requirements quickly and efficiently.Support reporting tools for customer's UNIX infrastructure.Provide help to colleagues whenever necessary.

AIX support for major customers.

AIX, Linux and HP-UX support for major customer.Administrator of customer servers with UNIX operating systems with great focus on identifying and resolving problems.Technical Focal-Point for a small team of 14 UNIX and Novell administrators with several duties and responsibilities: planning and coordinating action in the team by maintaining an equally distributed workload for team-members; handling technically concerned communication with other teams, management or customer; provide support for team-members or other teams regarding processes that should be followed.

AIX, Linux and HP-UX support for major customer.

Configuring and troubleshooting of client servers on Tivoli Monitoring infrastructure.

Administering Web-hosting servers and ISP role, providing support for IT equipment of own customers, analyzing customer needs and providing proper IT equipment and service, outsourcing IT services of partner companies for their customers.

C/C++ Developer for a small research project