PMP certified Senior Project/Program Manager/Functional Consultant with 23 years of experience in IT industry, bringing highly credible leadership to direct multi-functional and multi-cultural project teams engaged in full system development and implementation. Technical/Functional Consultant with experience in Requirements analysis, development, testing, Quality control and assurance. Experience overseeing diverse teams of developers, analysts and quality professionals engaged in complex Maintenance and Greenfield implementation projects with multi-million dollar budgets.9x Salesforce.com, SAFe 5 Agilist and Professional Scrum Master I certified. Extensive experience in managing projects in CRM domain and hands on experience includes Salesforce administration and sound knowledge of the Software Development Life Cycle (Agile-Scrum, Kanban and Waterfall) and CMMI level quality processesExperience Leading Large Programs in Offshore/Onsite ModelStrong Communication, Presentation, Customer Management, Leadership and People Management SkillsSkilled in Employee development, Customer and Vendor relationship management and interactionsExperience working as EQA for Project audits and engaged in CMMI Level 5 certification auditsSignificant Contributions to Revenue Growth, Proposals and business developmentExperience working with Vendors and 3rd Party teams to integrate complex systems using OIC (Oracle Integration Cloud) Experience in Retail, Energy Management, Repair/Service, Manufacturing domains