- Lead Cloud Analytics Platform setup (GCP, Azure and AWS) to enable digital transformation and the ways analytics are produced and consumed across the organization- Drive global data strategy with regional and global teams and lay the foundational principles to setup scalable and reusable data footprint. Enable multiple teams (Data and platform) that will support the projects- Use Agile delivery methodology and propagate DevOps culture to deliver key programs- Enable Data science community to achieve goals by helping setup infrastructure and tools keeping value driven approach in mind (Databricks and BQ)- Setup initial Data engineering and platform governance framework to onboard new projects and establish process to operationalize the delivery- Manage team that enables onboarding of new projects, and changes across the product to ensure security and data compliance requirements are met

Led large scale multi-million $ budget implementations with a transformative impact for the org: - EHP / SAP Upgrade at a global scale involving all functional teams in a multi vendor setup- Migration of all Non SAP applications and workloads from On prem to cloud- Large scale divestiture program impacting global applications

As Technology Implementation Lead :• Work with Technology and Operations team to capture business requirements, facilitate the translation to functional requirements and manage the projects until delivery into production.• Lead and drive projects by developing plans, timelines, establish governance model, implementation road map for key projects and create reporting that encompasses risk issues and open actions log• Work with global product teams and stakeholders and establish the right communication channels to ensure information and decisions are cascaded effectively• Manage major technology implementation releases as a part of command center• Work with Application development team, QA, UAT and SCM teams for managing SDLC• Lead Change Management initiatives and engage in budgeting, planning and project prioritization exercise with top executives• Lead critical offshoring and business process migrations across global locations• Work with Legal, Compliance and risk teams to assess the criticality of projects and implement actions required to meet the regulatory and key business requirements as part of the transition• Create project plans, establish governance, engage key stakeholders, facilitate knowledge transfer, hiring and tech setup• Manage cross functional teams that are involved in migrating business processes (HR, Technology, Real estate, finance and risk)

•Manage overall internal/external client relationships during various stages of the transition/mobilization/solution realization process•Create transition project plans to track status, report progress. Manage program/project risks, timelines and budget. •Ensure governance model is in place and supports the transition.•Work with solution team in the estimation of costs and developing work plans for a work stream. Review these cost models and suggest changes, if necessary, in order to validate the cost and benefit of the Solution Blueprint•Provide support in the sales process around the capabilities of Service Transition from an overall transition perspective•Lead/participate in global Outsourcing initiatives to improve and grow the practice

Play a key role in ensuring projects (change initiatives) meet objectives on time and on budget and also ensuring new process adoption by employees. Manage changes to business processes, systems and technology, new releases and ensure effective communication. Primary responsibility is creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance• Own transitions and setup of new lines of business processes at delivery location and responsible for end to end seamless transition of processes moving from Offices in locations to India owning them till go-live' status.• Identifying training needs, project scope, FTE requirements, risk and impact assessment, documentation of processes and work flow in diagrams during the transitions.• Manage relationships with various functions owners locally and across and onshore units and be the point of escalations. Drive and follow up on all Risks, Issues and actions for all projects. Ensure proper escalation to all stakeholders.• Conduct Post Implementation review on projects with the customer post handover to Operations.• Analyze existing process for gaps and opportunities for improvements. Managing these projects to realize savings or benefits as per project objectives.

Managed service desk operations of 50+ associates that engaged in Incident Management and Problem Management

Managing team of tech support associates provide support to Home desktop users.