Ites
CurrentRecruiting, managing and motivating team of agents/ executives Day to day planning and management of team for different processes Ensure that service level standards are adhered to Quality monitoring and providing coaching and feedback where necessary Recommendations for product and process development based on customer feedback Communication point between team and company management and clientsFirst of all the understand the clients requirements, forwhich position we have to recruit for that client,based on the specifications of the client we have tosearch a suitable and qualifiable candidate from portals,are any internal refrences .