As an accomplished senior executive, I have a passion for leading transformational reform to drive enterprise-level change for large organisations. With a passion for working with leaders, communities and industry sectors to bring meaningful change to the way services are delivered, I specialise in:• Optimising service delivery models to improve the customer and user experience.• Driving organisational change to deliver a better functional and structural performance.• Uplifting organisational cultures by building high performing teams. • Building strong stakeholder partnerships through tailored engagement to deliver a shared vision. With almost 20 years of experience leading large and complex programs of transformation for both state and commonwealth government, I have an in-depth understanding of the Machinery of Government and specialise in delivering key government priorities and initiatives to improve the lives of the citizens of NSW. As a senior change leader, I inspire high-performing teams through a collaborative culture grounded on innovation and customer-centricity. As a certified PROSCI change management practitioner with a PRINCE2 project delivery background, I have a thorough understanding of Portfolio, Program and Project (P3O) management and experience in uplifting enterprise frameworks to streamline the delivery pipeline. I have established best-practice service delivery models that optimise performance, drive growth, and achieve customer experience excellence. As a trusted strategic advisor, an empowering mentor and a results-oriented executive, I strives to achieve positive outcomes that benefit organisations and the communities they serve.If you have a interest in transforming the way you operate or deliver your services, let's connect!