Param Khaira Email & Phone Number

Troubleshooting and maintaining the network problems of Mannai Corp. and providing the rea| time solutionsWorking on Cisco Unified Communications domain including Cisco Call Manager 14.X trains, Trunks, Dial-Plan, etc.Adding Cisco 7800,7900, 8800, 9900 or DX650 phone in cisco call managerAdding phones using BAT tool.Configuring translation pattern from site to site code dialingBacking up the serversInstalling Cisco Call Manager cluster in the HQ and adding subscriber at remote site.Monitoring the Cisco network using Cisco Prime Infrastructure.Documenting the change made to the network.Working on mobile iron for remote device managementCreating users and adding devicesSupervising mobiles and configuring policiesCreating policies and restrictions for IOS devicesWorking on PAM serversConfiguration of servers for password managementConfiguring network devices and servers in PAMImposing password policies on all devicesConfiguring the cisco nexus 7K and 9K switchesUpgrading the servers to latest patches.

Doha, Qatar

Dedicated to IHG.Looked after the Network and IPT for the IHG branches in USConfiguring Phones and Voicemail for IHG customersConfigured and Troubleshooting Switches for the user accessConfiguring and troubleshooting the local PSTN breakout and SRST for different sitesConfigure and troubleshoot Cisco JabberConfiguring Translation pattern and route patternsResolving customer issues frequentlyFocused on customer satisfaction

Worked for Airtel communications in broadband Network ServicesResolving network related issue from the telephone exchange sideConfiguring the DSL modems remotely or by visiting cutover site.Documenting the changes made in the customers’ accounts.Providing the customers with best solution possibleFocus on customer satisfaction

Bachelor, Electronics And Communication

Bachelor'S Degree, Electrical, Electronics And Communications Engineering

Diploma, Electronics & Communication

Bachelor, High School/Secondary Diplomas And Certificates