Result driven professional with significant experience in IT industry. Offers blend of business and technology acumen, key to developing new processes and technologies that drive operational excellence and continuous process improvements efforts. Managed various programs in Canada, US and Europe. Extensive program and project management experience working with teams across different geographies. Management and ConsultingPMO ~ Process Manager ~ Test Strategy ~ Requirements Management ~ Defect management ~ Conference Room Pilots ~ Workshops COE Set up ~ Vendor/ Tool Evaluation ~ Program Metrics ~ Kanban - ITILTechnology ToolsMS Office, MS Projects ~ HP Quality Center ALM ~ Planview ~ SQL ~ .NET, NHibernate, SQL Server , Oracle ~ Confluence ~ Service NowOperationalMSA ~ SoW ~ Budgeting ~ Compliance Tracking ~ Customer Satisfaction Surveys ~ Team Engagement ~ Mentoring ~ ASM/ADM/Testing Proposals