Param P Email & Phone Number

Brampton, Ontario, Canada

•In charge of finding process gaps, suggesting solutions, and assisting production with the adoption of new software in order to improve the organization's business processes and logistics/supply chain operations.•Working together with internal stakeholders to compile functional and operational needs, build business work flows, use cases, and assess current and future business models.•Offering management solutions that adhere to established criteria and obtaining their approval before putting into practise new technology integrations and improvements•Supporting the implementation, user trainings, and post-rollout troubleshooting.•Managed Product backlog needs in JIRA to increase overall work efficiency.•Supporting testing in UAT by gathering test cases and documenting the results.•Led JAD sessions with Product Owners, SMEs, architects, developers, and Scrum Masters to collect and refine functional requirements.•Developed the product backlog with Product Owners.•Took part in testing, daily scrums, retrospectives, and sprint reviews.•Actively worked with the Product Owner and Stakeholders to monitor and prioritize product backlog on an ongoing basis to meet release timelines and add value to the business•Coordinated UAT with each product release, assisted client’s cross functional teams with new functionality and actively followed the Scrum process•Provided comprehensive support to all stakeholders through training and documentation

Oakville, Ontario, Canada

•Using a variety of information gathering methodologies, such as interviews, JAD sessions, surveys, and reverse engineering, we elicited end-user requirements to integrate business needs with technical outputs.•Critically assessed and dissected high-level information into low-level details for planning, detecting market risks, competitive assessment, and client proposals for cost-effective technology solutions.•Created a Business Requirements Document (BRD) that includes the Project Scope, Business Use Cases, functional and non-functional requirements, Assumptions, Activity and Sequence diagrams, and other information.•Assisted Project Manager in creating estimates and identifying funding needs by closely collaborating with Development and Testing teams to construct test cases and validate Unit, Regression, Integration, and performance testing.•Conducted GAP analysis while successfully reengineering key business processes to boost operational efficiency.•Developed technical and user documentation to ensure that the standard procedures and compliance are met.

Postgraduate Degree

Bachelors Of Technology