Param P Email & Phone Number

Brampton, Ontario, Canada

• In charge of finding process gaps, suggesting solutions, and assisting production with the adoption of new software in order to improve the organization's business processes and logistics/supply chain operations.
• Working together with internal stakeholders to compile functional and operational needs, build business work flows, use cases, and assess current and future business models.
• Offering management solutions that adhere to established criteria and obtaining their approval before putting into practise new technology integrations and improvements
• Supporting the implementation, user trainings, and post-rollout troubleshooting.
• Managed Product backlog needs in JIRA to increase overall work efficiency.
• Supporting testing in UAT by gathering test cases and documenting the results.

Oakville, Ontario, Canada

• Using a variety of information gathering methodologies, such as interviews, JAD sessions, surveys, and reverse engineering, we elicited end-user requirements to integrate business needs with technical outputs.
• Critically assessed and dissected high-level information into low-level details for planning, detecting market risks, competitive assessment, and client proposals for cost-effective technology solutions.
• Created a Business Requirements Document (BRD) that includes the Project Scope, Business Use Cases, functional and non-functional requirements, Assumptions, Activity and Sequence diagrams, and other information.
• Assisted Project Manager in creating estimates and identifying funding needs by closely collaborating with Development and Testing teams to construct test cases and validate Unit, Regression, Integration, and.
• Conducted GAP analysis while successfully reengineering key business processes to boost operational efficiency.
• Developed technical and user documentation to ensure that the standard procedures and compliance are met.

Postgraduate Degree

Bachelors Of Technology