Parminder Singh Email & Phone Number

Ludhiana, Pb, In

India

Designed & Developed sync. of ShopKey products with FacebookCatalog using Meta Graph APIs & OBO flow allowing us to sendCatalog messages.• Increased security by 40% & profit by 30% by implementing scanningof files for virus using ClamAV before uploading DMS• Designed & Developed WhatsApp Bot for eKYC flow usingWhatsApp, OCR, Liveness Check & Dialogflow.• Added support of 2 new BSPs (GupShup, AiSensy) for utilizing WABACapabilities in ShopKey360 Platform.• Improved WhatsApp Campaign throughput from 100 messages perminute to 50-60 message per second and eliminated lose ofmessages/status events by implementing DLQ.• Engineered an Document Extractions System utilizing RAG,embeddings, and LLMs to OCR and extract key data from unstructured(e.g., Trade Licenses, PoA, MoA) and structured (e.g., Passports, EIDAcards) documents, achieving 98% accuracy.

Ludhiana, Punjab, India

• Led the design and development of Turion driving $35K/month ofrevenue using React.js, Node.js & MySQL.• Reduced effort of QA by 60% by implementing Mocha test cases.• Independently designed, developed, tested and maintainedSubscription flow along with recurring payments.• Increased reliability by implementing a Queue for sending emails &sockets using RabbitMQ• Independently developed, tested, and maintained end-to-end email & socket queuing system using RabbitMQ in time- sensitive deadlines.

Chandigarh, India

• Single Handedly led/owned ERP Product in Organisation.• Worked on optimising a few Queries/Operations in various Projects.• Implemented Socket.io for real-time communication.• Worked along with DevOps to implement Vertical Scaling using Jenkins,HAProxy and Amazon CloudWatch.• worked on various Integrations like Twilio, Stripe, Aws SES, SendGrid, Razorpay andmuch more.

Chandigarh Area, India

• Worked on Refactoring the code base of an internal product to OOPs-basedproject.• Worked on various POCs to check how can we integrate third-party modules with our existing products.

Patiala

Made a 3D file web renderer using three.JS