Client Acquisition and Relationship Management:New Business Development: Identification and engagement with potential clients, customizing services to meet their cybersecurity needs.Client Consultations: Leading discussions and presentations, articulating the benefits of cybersecurity solutions.Relationship Building: Cultivating lasting relationships with key stakeholders in client organizations.Client Security Strategy and Solutions:Security Assessments: Conducting comprehensive evaluations of client infrastructures to pinpoint security gaps.Custom Security Roadmaps: Crafting tailored plans to bolster clients’ cybersecurity defences.Service Implementation: Recommending and deploying optimal cybersecurity services from the provider’s suite.Project Management and Delivery:Engagement Oversight: Managing the execution of cybersecurity projects, ensuring client satisfaction and adherence to timelines.Team Collaboration: Partnering with cybersecurity experts to ensure successful project outcomes.Progress Communication: Keeping clients updated on project developments and results.Industry Expertise and Thought Leadership:Cyber Threat Intelligence: Staying informed on emerging cyber threats and industry developments.Content Creation: Producing thought-provoking materials to establish authority in the cybersecurity field.Industry Representation: Engaging in industry events to enhance brand visibility and network.Client Success and Advocacy:Success Metrics: Monitoring KPIs to validate the impact of cybersecurity services.Client Testimonials: Compiling client feedback to demonstrate service effectiveness.Security Advocacy: Promoting the necessity of ongoing investment in cybersecurity measures.

Strategic Vision: Setting the direction for cybersecurity initiatives and ensuring they align with organizational business objectives.Client Engagement: Advising C-suite executives on managing cyber risk and building resilient business strategies.Innovation and Adaptation: Adapting to market dynamics with approaches that integrate cybersecurity across all business functions, processes, and controls.Thought Leadership: Providing insights and thought leadership on cybersecurity trends and challenges.Leadership: Leading and mentoring cybersecurity professionals and managing a diverse team to deliver high-quality services.Business Development: Driving growth and transformation opportunities through cybersecurity offerings.Risk Management: Laying out the strategies and action plans in Identifying and mitigating cybersecurity risks to protect client assets and information.Global Collaboration: Collaborating with partners and vendors globally to enhance cybersecurity services and solutions and for all existing and upcoming clients.

Strategic Planning: Facilitating the development, implementation, and communication of cybersecurity projects and programs.Leadership: Leading program events, briefings, and meetings, and working with partners, vendors, employees, and clients to ensure project success.Risk Management: Conducting risk assessments to identify vulnerabilities and managing risk across cybersecurity projects within client organizations.Policy Development: Developing policies and procedures related to cybersecurity to guide the organization’s security practices for our clients and partners.Empowering Career Growth: Upskilling, reskilling for better career alignment and growth for employees in cybersecurity domain.Compliance and Legal Understanding: Using compliance tools and understanding cybersecurity law and regulations, both local and global.Program Management: Managing Cybersecurity projects within the organization, focusing on planning and prioritizing complex cybersecurity projects and programs.

Strategic Leadership: Plan, direct, and oversee the activities of the IT department, ensuring alignment with the organization’s goals.Technology Management: Managing technology infrastructure and operations, keeping systems efficient and adhering to company policies.Project Oversight: Handling IT projects, budgets, and resources, and involved in implementing enterprise-wide solutions.Risk Management: Identify and mitigae IT-related risks to the organization.Team Development: People and Performance Management.Policy and Procedure: Developing and maintaining IT strategy, policies, and procedures to ensure reliable and secure IT services.Innovation and Improvement: Evaluating and implementing new technologies to improve business operations and managing system upgrades.Vendor Relations: Establishing and maintaining relationships with vendors and other IT professionals.

Overseeing IT Operations: Manage the day-to-day operations of the company’s IT systems to ensure smooth functioning.Strategic Planning: Guide the technological direction of the organization by constructing business plans and overseeing network security.System Management: Responsible for the supervision, implementation, and maintenance of the company’s computing needs.Security and Data Protection: Conducting routine evaluations of network and data security.Software and Systems Enhancement: Identify opportunities to enhance and update software and systems.Policy Development: Creating and implementing IT policies and best practice guides for the organization.Training and Support: Organizing workshops and training programs for staff to ensure proper use of IT resources.Budget Management: Managing and reporting on the allocation of the IT budget.Team Leadership: Managing IT staff, including recruitment, training, and performance appraisal.IT Security and Compliance: Managing and maintaining good IT security posture and handling compliance audits like ISO27001, CMMI, PCI/DSS and Client specific

Responsibility Overview: Provide support to Global network of Innodata Isogen, responsible to secure data transfer across organization, managing MPLS, internet links and projects related to new commissioning of office, devices or setup in a cost effective way. Responsible for technically manage 12 direct team members.• Migrated old Cisco ASA firewall to Juniper SSG firewalls with zero downtime across global offices of Innodata• Leading team to provide service to achieve 99.95% uptime of global IT Network setup in Multi-vendor, multi-protocol and multi-technology environment.• Responsible for periodic assessment, base lining and process improvement ensuring compliance to achieve ISO27001 certification for organization.• Managing SLA, KPI, CTQ’s, System availability, capacity, configuration problem for Global support Department.• Implemented vulnerability management procedure and managing associated risks.• To ensure continuous improvement in Information security posture of organization with minimum impact on Uptime and cost of implementation.• Automate various reports required from Global support Department for various audit requirements naming few ISO27001, ISO9001, and other client specific requirements.

• To provide day to day support of Xchanging internal network/WAN infrastructure and connectivity requirements across India, UK and Germany.• To remotely assist implementation of network solutions, routing for internal IT network infrastructure.• Managing, troubleshooting on network connectivity through OSPF and static routing using Cisco (2600, 2500, 1700) series routers, Cisco (2950, 3750) and Extreme SUMIT (200, 300, 400) series of layer 3 switches, Juniper Netscreen (5XT, 5GT, 25 and 208) series of firewalls, Avaya IP Telephony and Managing, configuring, Troubleshooting and supporting Load compression device Packeteer 2510.• Security policy implementations on Firewalls (PIX, and Netscreen) and VPN’s.• Contributing to the continuous improvement of the network environment to ensure the highest possible availability, security and performance of the network• Contributing to efficient running of the international team, to strengthen the technical capability of the team, and to share knowledge with other team members• Manage alerts where necessary from the Monitoring systems to agreed process and procedure.• Work with other internal support teams to deliver service to customers.• Ensure all work is logged within the Help Desk system to assist in communicating resolution with the customer.• Ensure all fixes are logged within the knowledge system for future reference by all teams.• To ensure delivery workflow status is updated to reflect when tasks have been completed.• Ensure any changes to system configuration are reflected within the appropriate systems (Asset Information, IP information etc)• Ensure no new changes in network are made till change management process is followed.• Responsible for taking off site and onsite backups of servers as per laid policies and procedures defined by organization.• Designed and implemented an 802.11x wireless networks.• Desktop, Server and network auditing• Vulnerability assessment

• Posted at HECL(Hughes Escort Communication Ltd. ) placed at NIC(National informatics Center) to provide support to about 485 links of CIC and NIC project all over India for VSAT links and provide internet and TV broadcasting.• Working with Windows 2K, Windows NT, HP-UX, DMN (NMS created by HP for HECL), Cisco 7200 series router and 4500 switch.• Defining and Distribution of bandwidth according to site requirement through Packetshaper 2501.• Worked with Network Operations (NOC) to maintain network availability.• Previously posted at Tata InfoTech Ltd. Sikandra Road office as Resident Engineer providing troubleshooting and supports to users in multiple OS environment • Handling and designing network setup (LAN, WAN) sites for clients like BHEL (Jhansi & Haridwar), IOCL (Mathura) etc.• Provided services for design and implementation and MS Exchange Server V5.0 and Linux send mail server.• Implementation of Trend Micro antivirus and spam filtering in entire north region of Tata InfoTech offices.• Designed a corporate network (LAN, WAN, and VPN) and remote access solution.• Working on Cisco 2610, 2621XM, 2500, 1600, 1700 series Routers. Cisco 4506, 4507 series layer III switches and Cisco 1900, 2950 layer II switches.• Provides hardware, Operating System level supports on Compaq, Dell PC's and servers.• Responsible for taking backups on Tape drives for Tata Infotech Sikandra road branch as per laid policies and procedures

• Troubleshooting on windows platform.• Installation and Support of LAN, Servers, Desktops, OS and software’s• Taking batches for teaching Hardware, Networking