Direct Interaction with Clients for network Maintenance and Project completion on a strict deadline time frame within the budget.• installing, configuring, testing & troubleshooting the network and Security products while providing technical support & monitoring the process.• installing, supporting and maintaining cisco and Nortel switches, Router, ASA Firewall, Firepower, cisco Wireless Lan controller, cisco Access point.• installing, supporting and maintaining Nexus 9k,7k,2k • configuring and troubleshooting the Technology VSS, HSRP, VPC, VRRP, SMLT, MLT, EIGRP, OSPF, MPLS • Providing technical level 2 and level 3 support while estimating & evaluating effort/schedules; managing the team & its grievances while training them on the project architectures.• Designing, Testing, Implementing & maintaining the processes developed during the project while identifying & supervising risk-reduction technical investigations relative to product development projects.• Managing & administering installation, up-gradation, configuring, scheduling, testing & troubleshooting Network and Security Product Installation.• Managing call logs, vulnerability watch, root cause analysis & data backup; conducting Network audit & site inspections.• Documentation, preparation & escalation of reports for each process, which led to smooth functioning & enhanced efficiency of the Network support.

• Installing, supporting and maintaining existing and new Nortel 5500 and 8600 series switches.• Install, manage and maintain wireless security switch (2380)and Access point(2330A)• We provide and maintains internet bandwidth and network for airport industries customer as per they requirement. (Like Airlines, cargo and etc...)

• Configuration and Troubleshooting Core Switches (Nortel Passport 8600). • Configuration and Troubleshooting of more Edge Switches (Nortel 5520).• Configuring VLAN, MLT, and SMLT, in access switch and core switch.• Nortel Switch image upgradation.• Configuration and Troubleshooting the Wireless security switch (Nortel 2380) and more than 50 Access points (Nortel 2330A) • Taking manual backup in access switch and core switch and WSS on daily basis.

• Configuring DSLAM, ADSL+2, TIER1 and TIER2 (HUAWEI L3 SWITCHES) with coordination with BSNL ISP.• Configuring and troubleshooting ADSL Modems and Routers.• Took active part in the middleware integration process with company KASENNA for the middleware process of IPTV.

Data link provides complete solution of ISDN, Leased line, VoIP VPN, Wireless related Networking products and Video conferencing. . I am in charge of installation and support of all these products to the clients. • Installation and Configuration of LAN and WAN using Cisco Routers 1721, 1841, 2811.• Configuration and trouble shooting of ISDN products.• Installation and Configuration of VPN Client/Server using ZyWALL 35, 70.• Installation and maintaining of Video conferencing using Polycom view station