• Delivery and engagement Stakeholder for top and strategic multi-million-dollar programs for retail customers. • Develop and Champion best practice initiatives, with innovative approaches to problem solve. • Structures and solves complex multi-dimensional pieces of work and bring order to chaos• Influence cross functional stakeholders to align projects having unclear and ambiguous deliveries by drawing structure to responsibilities• Expand, curate, and launch programs from limited information into defined deliverable work breakdowns and workplans. • Effectively manages and steers complex/ politically charged programs with senior leadership and executives. • Establish engagement models for each program with internal as well external sponsors. • Critical contributor to product knowledge and decision sign off for enterprise content management programs. • Lead regular program delivery cadence as well as monthly business reviews (MBR)/Steerco with directors and senior executives• Own resource mapping and budget allocation for key delivery programs under my portfolio. • Manage people and programs through change to leverage team resources, relationships, and communication methods effectively. • Actively engaged in developing new and complementary skills to reinforce own expertise and ability to use new skills for broader gain of the organization. • Encourage high performance team dynamics, works to improve team deliveries as well as manage poor performances via motivation for the distributed team structure.

• Responsible to lead, drive and deliver product strategies, market standard features, scope identifications and product delivery roadmap with business prioritized timelines.• Ensure cross teams, business partners, external/internal business owners align with product vision, strategy and approve the design for seamless, quality driven, on-time and within budget product roll out. • Primary Stakeholder of product delivery including backlog planning, sprint delivery and evaluating the work generated by software SCRUM Team for effective and quality production release. • Enforced “test case reviews” with development teams to ensure roll outs are with zero defect business objective reducing operations overhead by 20%. • Establish “Dry Run” procedures and criteria’s for various phases of speed to site initiative.• Created epics, features, technical, business performance stories to reduce import times by 30%, assortment generation time by 40% for 1.5x current assortment. • Scoped requirements gathered from business stakeholders with development teams that provided continuous usage of WCM to business by removing all existing lockouts.• Lead UAT cycles and user training sessions for 6 brands Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teens, West Elm, Mark & Graham that slashed business operational cycles by 30%. • Created strategies to cross train teams and enable them on product lifecycle best practices in AGILE projects.• Own biweekly & monthly product review and executive status reports including successes, misses, risk and mitigation strategies to steering committee clearly recommending optimal solutions and influencing decision making.• Product Ownership to define the scope of projects and its overall architecture per client’s needs and requirements.

• Subject Matter Expertise for Macy’s Merchandising Domain.• Lead Pre-Inception, Inception meetings of new projects and responsible for scope identification, sizing QE efforts and realigning resources for various projects considerably lowering the team resourcing costs on the project. • Introduced mandatory “Feature file reviews” with business to ensure scope creep is minimized. • Introduced mandatory process “Automation code reviews” within QE team to enhance quality delivery of project automation test suite to regression team thereby reducing handover completion by 40%.• Lead multiple teams of automation and manual test engineers (onshore/offshore) on portfolio of various software releases, mobilize resources to ensure QE projects run on schedule, within budget and with the highest quality software meeting business objective.• Lead creation of various functional automation test suites for Macys merchandising tools and services using Jbehave & Selenium automation frameworks.• Owner of design for enabling Jenkins automation job creation and integration into CI pipeline, enabled teams to leverage automation pipelines continuously for each iteration and regression test cycle.• Lead and drive multiple projects for REST services testing using BDD principles in CI pipelines to ensure final artifact is 100% tested and ready to deploy to production.• Lead and achieved test parallelization for services testing on the CI pipeline which significantly reduced overall test execution time by 50%.• Established testing procedures and criteria for Enterprise projects for integration applications. • Responsible for “test environment management” for the various phases of project using tools like SVN, GIT and Jenkins, Tibco EMS.• Influence cross functional partners for quality results sign offs for various projects for digital transformation of Macy’s merchandise initiatives.