• Skilled in implementing workload automation solutions across on-premises, cloud, hybrid cloud environments, and DevOps microservices.• Act as the primary Level 3 liaison between business units and production support for applications and infrastructure, ensuring smooth communication and effective issue resolution.• Achieved a 30% reduction in server and database costs through strategic automation initiatives.• Collaborate with vendors and sales teams to reduce license costs by transitioning to cost-effective alternative applications.• Evaluate and recommend workload automation solutions, identifying a cost-effective alternative that reduced license costs by 80% while maintaining technical parity.• Monitor IT Key Performance Indicators (KPIs) and provide regular updates on production support and performance metrics.• Design and implement microservices architecture for production control applications, successfully delivering two major projects in the past two years.• Manage the implementation of new applications and systems, including Jenkins, Oracle patching, workload automation comparisons, and Snowflake integrations.• Lead the migration of legacy applications to containerized environments using Kubernetes, Docker, and OpenShift, enhancing scalability and reducing downtime.• Serve as the Disaster Recovery (DR) Single Point of Contact for over 130 applications, chair Change Advisory Board (CAB) meetings, and drive automation initiatives to reduce operational hours.• Oversee problem management, ensuring timely resolution, conducting governance calls, and updating management on incident, change, and release progress.