Worked as RM for Private Banking in Retail Liabilities Group.• Managing portfolio of HNI (High Net worth Individuals) Customers.• Advising HNI customers on investments in Mutual Funds, Private Equity, Life Insurance and General Insurance, Gold and Real Estate.• Resolving all bank related service issues. (A one stop solutions for all HNI’s)• Ensure over achievement of sales numbers.

• Core job involves facilitating in the realization of NRE/NRO savings/current accounts and different deposits (NRE/NRO and FCNR deposits) for the diverse customer base of NRIs across the Asia Pacific Region.• Cross selling of other Local Citibank Products as well which includes Dollar checking account, Insurance and Bonds and other financial products.• Handling query of Existing walk-in customers.• Resolution of service query of customers and nurturing a strong customer… Show more • Core job involves facilitating in the realization of NRE/NRO savings/current accounts and different deposits (NRE/NRO and FCNR deposits) for the diverse customer base of NRIs across the Asia Pacific Region.• Cross selling of other Local Citibank Products as well which includes Dollar checking account, Insurance and Bonds and other financial products.• Handling query of Existing walk-in customers.• Resolution of service query of customers and nurturing a strong customer relationship.• Meeting and exceeding monthly targets.• Maintaining monthly reports on the number of accounts opened and evaluates standings. Show less

• Handling operations for the Regional (South Asia) Operations hub in the field of Credit cards, Auto loans and Credit Card merchant establishments.• Proofing of various suspense a/c. • Resolution of merchant related queries within 24 hrs turnaround.• Verifications of documents of Auto loan and Personal loan before disbursal of the funds.• Opening of different banking a/c s after verification of the documents.• End to end process of card payments and merchant… Show more • Handling operations for the Regional (South Asia) Operations hub in the field of Credit cards, Auto loans and Credit Card merchant establishments.• Proofing of various suspense a/c. • Resolution of merchant related queries within 24 hrs turnaround.• Verifications of documents of Auto loan and Personal loan before disbursal of the funds.• Opening of different banking a/c s after verification of the documents.• End to end process of card payments and merchant payments.• Performing all the major activities with the goal of sigma 7 Show less