Paramjeet Singh Email & Phone Number

- Quoting and provisioning of Microsoft CSP Products and ensuring our clients are successfully onboarded on cloud- Provisioning of CSP licenses, i.e. M365, Perpetual licenses and Azure- Manage customer order on MS Dynamics NAV ERP- Provide post sales assistance when required to continue improving the client's technology experience- Creating MS support.

Gurugram, Haryana, India

• Primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales, internal and external stakeholders
• Building strong relationships with customers and rapport building with all the stakeholders/interested parties
• End-to-end service support for MS 0365 and azure, working with venders and sales teams for any discrepancy
• Responsible for having specific documents/SOP are in place for respective support requirements
• Managing MS support tickets… Show more
• Managing MS support tickets from Microsoft partner center for any credit/refund or other issues escalated by Sales/customer and billing related issues, queries and new submissions

Gurugram, Haryana, India

• End-to-end project management, interacting with end client, internal stakeholders, and onshore team through regular conference calls, emails, and knowledge share sessions.
• Analyze requests and process various tasks as per the updated procedures and guidelines, along with working on Ad-hoc projects simultaneously
• Prepare team Quality reports after collating data from various sources and preparing Operations dashboards using Power BI to be presented to Internal and external… Show more
• Prepare team Quality reports after collating data from various sources and preparing Operations dashboards using Power BI to be presented to Internal and external stakeholders
• Preparing and presenting monthly operational review to the managers, Quality and Accuracy, loopholes, and preparing action plan to improve the overall quality of the process.
• Identify operational risks and recommend appropriate resolutions to improve the overall efficiency of the process

Gurugram, Haryana, India

• Identify operational risks and recommend appropriate resolutions to improve the overall efficiency of the process
• Allocate work among the team basis availability and expertise of resources
• Refine and standardize the process by continuous development of training materials, and ensure that all the SOPs and procedures are comprehensively updated and being followed by the team
• Mentoring the team with their doubts & queries and helping junior colleagues prioritize their… Show more
• Mentoring the team with their doubts & queries and helping junior colleagues prioritize their tasks
• Prepare team Quality reports after collating data from various sources and preparing Operations dashboards to be presented to Internal and external stakeholders

Gurugram

Role & Responsibilities: (Manual Calculations and Authorization of Payments)Accurately calculating lump sum payments, Estimate payments, Annuity payments and authorize all the payments.Established timely responses to all queries by conducting research on all benefit Calculations and authorizations.Review defined benefit pension plans and kept all the.

New Delhi, Delhi, India

- Review each customer's credit history to determine whether the loan funds / Overdraft facility will be granted to the customer or not.- Careful examination of the customer's income and commitments.- Reconciliation of balances

Master Of Business Administration - Mba, Finance, General

Bachelor Of Commerce - Bcom, Business/Commerce, General