With a Postgraduate Diploma in Construction Project Management from Lambton College, I have a solid foundation in project planning, scheduling, budgeting, and quality control. I also have hands-on experience as a junior estimator in India, where I prepared cost estimates and proposals for various construction projects, using Excel, AutoCAD, and other software tools.Currently, I work as a Technical Support Representative at DependableIT, providing efficient and effective solutions to customers' technical issues, using my knowledge of various software and hardware systems. I follow specific call procedures and guidelines, consult user guides and technical manuals, and provide advice and training to users needing support. I am motivated to apply my skills and eager to learn new technologies and methods to enhance my professional development.