Paramjit Singh Khalsa Email and Phone Number
Experienced IT leader with 10+ years of expertise in global IT infrastructure, cloud platforms, SaaS and enterprise tools. Proven track record of optimizing budgets, driving IT security compliance, and delivering large-scale projects with measurable cost savings and operational improvements.-Corporate IT Management & Operations-Strategic Sourcing & Vendor Management-Project Management-Cross-Functional Collaboration-IT Compliance and IT documentation-Service desk management (ITSM, ITIL, MDM)-Team Leadership & Development-Integration/deployment-Infrastructure & Facilities Support-Technology admin/ OversightGlobal IT Rollouts / Infrastructure :-> Managed IT infrastructure, vendor management, and project execution for Nationwide 180+ new and 350+ remodeled retail stores and 5 corporate offices in the U.S., India, and Europe.-> Upgraded IT infrastructure and rolled out disaster recovery systems for corporate offices and retail sites to ensure global continuity and rapid recovery.Enterprise-wide implementation, Integration, and deployments:-> Effectively integrated/automated systems like Azure, Workday, Slack, and Jira throughout the organization, reducing downtime by 50% and ensuring facile adoption.-> Supervised Coupa deployment, simplifying procurement and improving productivity.-> Headed strategy, execution, user training, and documentation to facilitate a smooth migration from Intermedia Exchange to Office 365 and Google Drive to OneDrive/SharePoint/Teams.IT Compliance and Documentation :-> Established MDM for more than 1.000 devices, sustaining SOX compliance and corporate requirements.-> Created ITIL management frameworks, handbooks, and policies for regulatory compliance and internal IT standards, including KB/Confluence pages for IT teams and external users.Optimized IT Budgets and Enhanced Efficiency:-> Through strategic sourcing, vendor negotiations, and simplified resource allocation, I successfully optimized IT budgets across multiple projects, resulting in cost savings of 27%.-> I balanced growth and operations with multimillion-dollar budgets and 15% cost savings across initiatives.Recognition :I received the 'Achievement Leader' award for my outstanding project management, which resulted in smooth integrations with minimal disturbance to the business, all while accomplishing the goals of the organization.
Candor Ps
View- Website:
- candorPS.com
- Employees:
- 10
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Principal Information Technology ConsultantCandor PsCalifornia, United States -
Sr. Global It Manager / Acting It DirectorStem, Inc. Jun 2023 - PresentSan Francisco, Ca, UsIn addition to Following position : Leading a global IT team of 10-12 professionals, including IT managers, desktop engineers, analysts, support technicians, and projectmanagers/contractors delivering end-to-end solutions aligned with business goals and standards. Working as Acting IT director. Manage IT projects, deployments, and integration for the Corp IT team, including budgeting, resource allocation, performance measurement, and continuous improvement. I lead project planning and execution, manage resources, and reduce risks to ensure success. I assist IT managers to excel while maintaining project accountability by offering clear communication, planning, timetable, and collaboration across global teams. Leading IT service desk team to provide responsive user support, manage escalations, and optimize response times. Audit ITSM processes regularly to meet regulations and internal standards. Monitor SLAs and priorities with dashboards and reports. Administer a broad range of IT services and tools across the organization for marketing, accounting, sales, finance, legal, and DevOps/SysOps. Maintain and oversee MDM and comprehensive inventory of company assets, secure onboarding/offboarding, ensuring alignment with security standards, device security, data protection across corporate and personal devices. Identify areas for improvement within ITSM processes, KB article, Confluence page both internal and external, implementing solutions to optimize service efficiency and user satisfaction. Member of change control board (CCB), collaborate with C-level executives, business stakeholders to drive IT initiatives that improve business processes, user experience and operational efficiency by reviewing and providing approval for any new services/software/tools to the company -
Senior Information Technology ManagerStem, Inc. Apr 2022 - Jun 2023San Francisco, Ca, Us Managing multimillion dollar IT budgets, optimizing spending, forecasting, and identifying cost-saving opportunities through vendor negotiations, renewals, and strategic sourcing. Additionally, I review MSAs, NDAs for services and tools of Corp IT, as well as approve invoices, credit card receipts, signed quotes, POs, and transactions through Netsuite/Bill.com overseeing all matters related to corporate IT services, hardware and subscriptions. Oversee global office security, badge system, monthly reports, conference rooms, audio/video, and process improvements, including Poly/Logitech devices, Fireside, Envoy and Brivo/Entre badge system. I created extensive IT management structures, handbooks, and policies to improve regulatory compliance and internal IT standards. These projects connected IT processes with organizational goals and encouraged IT accountability, transparency, and risk management. I lead cross-functional teams in planning, designing, and implementing new systems and services, ensuring smooth integration of platforms like Azure/Workday, HCM, WFM, Jira/Slack/teams, SharePoint/domain change/security groups, MFA/2FA, and automated distribution lists. Iproactively minimize business disruptions by conducting comprehensive sandbox testing prior to deployment. Collaborated with global cellular companies AT&T, T-Mobile, Rogers, Bell etc. to manage sim cards, data limits, hardware and warranty tracking, and monthly reporting for clients and internal billing. Handle the Annual Operating Plan (AOP) for Corporate IT renewals, services, tolls, projects, hardware/laptops/IT peripherals and other Corp IT expenses ensuring strategic objectives are properly translated into specific projects and budget allocations. Provide continuous coaching and feedback, conduct regular 1:1s, team meeting, mid-year, annual reviews, and setting clear performance/development goals for team members to support both operational excellence and individual career. -
It Manager - Sourcing And Professional ServicesThe Save Mart Companies Aug 2021 - May 2022Modesto, Us Responsible for all sourcing, negotiating, and managing spend and contracts & agreements for all information technology agreements, renewals, and contractors. Develop annual sourcing strategies in collaboration with IT, HR, and finance leaders, looking for opportunities to consolidate vendor portfolios, optimize cost structure, and identify cost reduction opportunities. Facilitate the company's strategic sourcing process that includes business partner engagement, contract ratification, standard contract terms and conditions, RFI/RFQ/RFP standard procedures, vendor KPI and legal review. Technology negotiations include IT implementation services, software maintenance, SaaS cloud services, capital hardware assets, parts, and contractors. Conducted biweekly meetings with all IT stakeholders, including the CIO and CFO, to review upcoming renewals and identify cost-saving opportunities. This regular alignment ensured proactive budget management and strategic planning, allowing the organization to optimize IT investments while maintaining service quality. Consult with other team members (consulting/project management/IT engineering services/cloud corporate software support) to ensure that cooperative goals are accomplished. Partner with the CIO and business leaders to perform quarterly portfolio reviews and conduct joint planning strategies to identify future negotiation requirements and determine optimal sourcing. Managed the deployment of Coupa by acting as the project's business owner throughout the project. Conducted market research to identify and assess potential vendors and new technologies that could enhance service delivery and reduce costs. -
It Project Manager - New And Remodel StoresRoss Stores, Inc. Apr 2018 - Aug 2021Dublin, Ca, Us Evaluated technical designs, developed alternatives, and recommended appropriate solutions. Performed critical IT capital/expense management to include forecasting, expenditure tracking. Participated in projects throughout the entire systems development life cycle including creating timely thorough status reports and leading status meetings. Also associate system interfaces that are designed, coded, deployed, budgeted, and tested successfully. Presented cloud services; enhanced and command/control systems to be deployed as a suitable cloud management solution with long-term operation, monitoring, and modification of corporate software. Constructed IT presentation material with SOPs/training documentation and scope of work (SOW), templates, POs, invoices for closing business with clients/projects. Supervised a team of 2 IT analysts and managed relationship with external vendors and contractors. Provided remote support to end users/associates and technicians during new stores, remodel IT projects. Assisted with testing to validate system integrity of WFM/labor portfolio in perf/non-perf environment. A wide range of software, WFM, and testing support for different projects, as well as IT support for retail servers, markdowns, registers/POS Systems, servers, APC battery backup, printers, laptops, switches, APs, routers, and more. An end-user base composed of corporate users, retail stores, departmental projects, and programs that include on-call support, rollouts, upgrades, modifications, and execution of disaster recovery. -
Technical Service Coordinator IiiRoss Stores, Inc. Jun 2017 - Apr 2018Dublin, Ca, UsWorked as IT Helpdesk supervisor for 2000 plus nationwide stores Provided remote support to end users/associates and technicians during new stores, remodel IT projects. Assisted with testing to validate system integrity of WFM/labor portfolio in perf/non-perf environment. A wide range of software, WFM, and testing support for different projects, as well as IT support for retail servers, markdowns, registers/POSSystems, servers, APC battery backup, printers, laptops, switches, APs, routers, and more. An end-user base composed of corporate users, retail stores, departmental projects, and programs that include on-call support, rollouts, upgrades, modifications, and execution of disaster recovery. -
Information Technology Business Development ManagerMlt Transportation Services Sep 2016 - Jun 2017 Designed, installed, maintain, configured, secure and support hardware platforms, operating systems, wired/wireless network components (phones, VOIP, TCP/IP, DNS, DHCP, Routers, firewalls) Developed negotiating strategies and positions by examining risks and potentials as well as estimating partners' needs and goals. Forecasted future trends and orient strategies to capture maximum benefits. Collaborated with business development and marketing on the creation of competitive concept proposals. Supported supply chain software, applications for both client and management of freight transportation. Maintained accurate customer records, tracking sales metrics, and ensuring data integrity for enhanced decision-making as well as analyzed customer behavior to identify trends, improve retention to optimize the CRM system, streamline processes, and ensure high levels of customer satisfaction. Acted as the primary point of contact for clients, addressed concerns, and identified opportunities for upselling and cross-selling IT services. Achieved 17% year-over-year revenue growth by successfully identifying and capturing new business opportunities in Dispatching.
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Service Desk ManagerFry'S Electronics Sep 2014 - Aug 2016 Supervised and provided escalation support for team members, technicians & sales team. Responsible for employee’s performance review, schedule, and department sales/budget. Increased awareness of IT service and planned changes by globally revamping communication strategy. Tracked and reconciled financial activity by department and maintained adherence to budgeted spend. Analyzed escalated issues and identified/implemented solutions that improved service quality. Helped service associates solve problems relating to troubleshooting, software/hardware and networks. Maintained a 93% positive customer satisfaction rating increased the first call resolution percentage by 50% during the same period. Operated as a service point-of-contact for helpdesk to diagnose, provide onsite technical support and computer training to associates/customers on PC, MAC, and all IT equipment. -
Lead It SpecialistWireless Pc Tech Jun 2014 - Jul 2016 Identified and troubleshot technical issues like LAN, WIFI, TCP/IP address problems, printers, motherboard, RAM, hard disk and other hardware problems. Troubleshoot, installed, office365/2013, AD domain, backed up, restored data, and provided both hardware and software Identified and troubleshot a variety of technical issues, including PC configuration, password resets, printers, scanners, telecommunications equipment. Helped associates/customers to learn new products and techniques and answer customers/client calls. -
Dental InternTotal Clean Dental Dec 2012 - Mar 2014
Paramjit Singh Khalsa Education Details
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Maharishi Markandeshwar (Deemed To Be University) OfficialDental Science -
Guru Nanak Dev UniversityComputer Science
Frequently Asked Questions about Paramjit Singh Khalsa
What company does Paramjit Singh Khalsa work for?
Paramjit Singh Khalsa works for Candor Ps
What is Paramjit Singh Khalsa's role at the current company?
Paramjit Singh Khalsa's current role is Principal Information Technology Consultant.
What schools did Paramjit Singh Khalsa attend?
Paramjit Singh Khalsa attended Maharishi Markandeshwar (Deemed To Be University) Official, Guru Nanak Dev University.
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