Paramveer Singh Sandhu Email & Phone Number

As a Concierge Security Engineer 2 at Arctic Wolf, I support the direct delivery of network and endpoint security solutions to customers, using my strong analytical and problem-solving skills. I investigate security events, configure, troubleshoot and verify data sources, and action or escalate customer requests in a timely manner. I also proactively interact and communicate with internal and external stakeholders, collaborating with other teams as needed.I have a Master of Engineering (M.Eng.) in Computer Engineering, Computer Systems Networking and Telecommunications from the University of Waterloo, and multiple Cisco certifications and ITIL 4 Foundation. I have hands-on experience of working with Cisco and Ubiquiti devices, Linux-based VoIP systems, and security testing and forensics tools. I am fluent with Linux CLI and administration, and familiar with Asterisk VoIP, network monitoring tools, and application layer protocols. I am motivated, hardworking, and honest, and I value teamwork, customer satisfaction, and continuous learning.

Listed skills include Networking, Switching, Open Shortest Path First, Routing, and 32 others.