Paramvir Singh Saini

Paramvir Singh Saini Email and Phone Number

Technical Support Field Engineer at PRO IT PTY LIMITED @ PRO IT PTY LIMITED
australia
Paramvir Singh Saini's Location
Melbourne, Victoria, Australia, Australia
About Paramvir Singh Saini

At present, I have just completed a Graduate Diploma in Strategic Leadership and looking for an opportunity in It industry. I have successfully completed a Masters of Information Technology at Deakin University. During my studies, I worked on various projects relating to software development, Network.Prior to my diploma, I have worked in the IT industry for 2 years ultimately gaining experience in SQL, Oracle Database, Wordpress. As an IT professional I enjoy learning new technologies and currently learning Amazon Web Services. In my Internship at datacom as a Service Desk Analyst, I gained practical hand on ServiceNow, incident management, network and system maintenance, data analysis, Active Directory, networking, and CCNA.

Paramvir Singh Saini's Current Company Details
PRO IT PTY LIMITED

Pro It Pty Limited

View
Technical Support Field Engineer at PRO IT PTY LIMITED
australia
Website:
proit.com.au
Employees:
15
Paramvir Singh Saini Work Experience Details
  • Pro It Pty Limited
    Technical Field Engineer
    Pro It Pty Limited Jun 2019 - Present
    Yaraville
    Provide first & second level telephone & face to face support accurately diagnosing and rectifying user hardware and software issuesAssisting in the maintenance of Network InfrastructureConfiguring and contributing to environment setupsInstallation of new services to desktop users with remote toolsWindows Server troubleshootingData Centre Cabling, racking, and stackingManaging Office365 Admin portalManaging and troubleshooting Backup and recovery using Acronis Backup Software.Supporting the telephone phone system using the 3CX phone systemCreating and Managing profiles in Active Directory.
  • Datacom
    Service Desk Analyst
    Datacom Apr 2017 - Feb 2018
    Melbourne, Australia
    Providing remote technical support to clients and using CitrixAddressing and resolving basic incidents and requests; logging and tracing all incidents and requests using ServiceNow.Creating a positive customer support experience and building strong relationships through deep problem understanding, ensuring timely resolution or escalationEnsuring the end-to-end customer experience and providing a single point-of-contact for the customerDocuments resolutions and updates self-help and staff knowledge basesCollecting and elaborating IT knowledge/tips and converting them into documents or uploading to the knowledge base accessible to all employeesProvides after hours and on-call support as neededProvided Level 1 & 2 support to staff including computers, network administration, hardware, printers/scanners, telephones, and mobile phonesUser creation using Active Directory and management console and handling the credentials of the users with the help of Active DirectoryUsing SAP commands to create users in SAP and sending data from SAP to stores
  • Onestopmediagroup
    Web Developer
    Onestopmediagroup Mar 2015 - Sep 2015
    Melbourne, Australia
    Successfully assisted in website development.Efficiently Responded to clients queries and assisted them through development process meeting project expectations and deadline. Efficiently managed development Teams and Clients through working on base camp. Assisted Clients about various Digital marketing techniques.
  • Stellar Edge Solution Pvt.Ltd
    Oracle Dba
    Stellar Edge Solution Pvt.Ltd Jan 2013 - Dec 2013
    Chandigarh Area, India
    Successfully trained new graduates in the database as part of their final semester training.Effectively installed Linux and Oracle software on office computersSQL to retrieve, store and manage a databaseInstall, manage, troubleshoot Linux and Windows operating system, sound knowledge of Oracle database architecture, Knowledge of creation, management, backup, and recovery techniquesManaged systems in the office working accuratelyProviding Reports on a daily and weekly basis

Paramvir Singh Saini Skills

Php Sql Html Mysql C++ Wordpress Microsoft Office Oracle Certified Dba Apache C Computer Networking Itil Certified Computer Science Programming Oracle Sql Developer Customer Service Communication Windows 10 Ccna Tech Savvy Acronis Office 365 3cx Microsoft Servers Solarwind Troubleshooting Technical Support Hdm Jira Core Java Asp.net

Paramvir Singh Saini Education Details

Frequently Asked Questions about Paramvir Singh Saini

What company does Paramvir Singh Saini work for?

Paramvir Singh Saini works for Pro It Pty Limited

What is Paramvir Singh Saini's role at the current company?

Paramvir Singh Saini's current role is Technical Support Field Engineer at PRO IT PTY LIMITED.

What schools did Paramvir Singh Saini attend?

Paramvir Singh Saini attended Central Australian College, Monash College, Deakin University, Punjab Technical University, Dav Senior Secondary School Hoshiarpur.

What are some of Paramvir Singh Saini's interests?

Paramvir Singh Saini has interest in Programming, Internet Surfing, Religion, Gym.

What skills is Paramvir Singh Saini known for?

Paramvir Singh Saini has skills like Php, Sql, Html, Mysql, C++, Wordpress, Microsoft Office, Oracle Certified Dba, Apache, C, Computer Networking, Itil Certified.

Who are Paramvir Singh Saini's colleagues?

Paramvir Singh Saini's colleagues are Jasmine Kilic, Joshua Saunders, Furqan Ahmad, Amy Yu, Frank Gao, Shiyamsundar Govindaraj, Chris (Chih-Hao) Fang.

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