Paranitharan Muralitharan Email and Phone Number
With 10 years of dedicated experience in customer service, I've honed the skills to truly understand and anticipate client needs. I'm passionate about building strong relationships and delivering exceptional service, ensuring every interaction is positive and productive.Currently, I'm channeling my expertise into the role of a Unit Trust Consultant. I believe in empowering individuals to achieve their financial goals through informed investment decisions. My approach centers on clear communication, personalized guidance, and a commitment to long-term financial well-being.Whether you're new to investing or seeking to refine your portfolio, I'm here to offer the support and knowledge you need. Let's work together to build a brighter financial future.
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Technical SpecialistAntasis Sdn. Bhd.Johor Bahru, My -
Mutual Fund RepresentativePublic Mutual Berhad Jul 2024 - PresentJohor Bahru, Johore, MalaysiaAcquiring new clients, Understanding their financial needs, Recommending suitable investment products, Educating them about investment concepts, Maintaining strong client relationships, Achieving sales targets,Ensuring compliance with industry regulations -
Retail SalesworkerSony Jan 2023 - Feb 2024Singapore, SingaporeHelped customers complete purchases, locate items, and join reward programs.Answered questions about store policies and addressed customer concerns.Greeted customers and helped with product questions, selections, and purchases.Maintained up-to-date knowledge of store sales, payment policies and security standards.Provided exceptional services and pleasant shopping experiences to retail customers.Monitored customers for signs of security concerns and escalated issues to… Show more Helped customers complete purchases, locate items, and join reward programs.Answered questions about store policies and addressed customer concerns.Greeted customers and helped with product questions, selections, and purchases.Maintained up-to-date knowledge of store sales, payment policies and security standards.Provided exceptional services and pleasant shopping experiences to retail customers.Monitored customers for signs of security concerns and escalated issues to management.Listened to customer needs and desires to identify and recommend optimal products.Engaged in friendly conversation with customer to better uncover individual needs.Stocked merchandise, clearly labeling items, and arranging according to size or color.Developed strong rapport with customers and created positive impression of business. Show less -
Customer Service SpecialistStartek May 2022 - Sep 2022Johore, MalaysiaSupport #Grab singapore. answer calls. problem solving and reply email to clients. -
Team LeadUnicef Aug 2019 - Apr 2022Johore, MalaysiaTrained new team members by relaying information on company procedures and safety requirements.Worked different stations to provide optimal coverage and meet production goals.Coached team members in techniques necessary to complete job tasks.Managed schedules, accepted time off requests and found coverage for short shifts.Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.Established open and professional relationships… Show more Trained new team members by relaying information on company procedures and safety requirements.Worked different stations to provide optimal coverage and meet production goals.Coached team members in techniques necessary to complete job tasks.Managed schedules, accepted time off requests and found coverage for short shifts.Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.Established open and professional relationships with team members to achieve quick resolutions for various issues.Evaluated staff performance and provided coaching to address inefficiencies.Supported creation of detailed, technical financial models to value potential acquisition targets.Educated staff on organizational mission and goals to help employees achieve success. Show less -
FundraiserUnicef Feb 2019 - Aug 2019Johore, MalaysiaPlanned and organized special events, solicited corporate sponsorships, and set up matching gift donations to reach financial targets.Planned and implemented fundraising events.Developed and executed creative strategies to promote fundraising events.Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.Analyzed fundraising data to identify trends and develop strategies for improvement. -
Anti-Money Laundering AnalystCiti Mar 2016 - Sep 2017Kuala Lumpur, MalaysiaPerformed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.Helped meet changing demands by recommending improvements to business systems or procedures.Maintained database systems to track and analyze operational data.Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.Collected, arranged, and input information into database system. -
Customer Service SpecialistCiti May 2014 - Aug 2016Johore, MalaysiaAdhered to company policies and scripts to consistently achieve call-time and quality standards.Helped large volume of customers every day with positive attitude and focus on customer satisfaction.Documented and detailed calls and complaints using call center's CRM database.Escalated complicated customer account issues to supervisors and help desk workers.Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.Addressed customer… Show more Adhered to company policies and scripts to consistently achieve call-time and quality standards.Helped large volume of customers every day with positive attitude and focus on customer satisfaction.Documented and detailed calls and complaints using call center's CRM database.Escalated complicated customer account issues to supervisors and help desk workers.Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.Addressed customer account discrepancies and concerns.Placed outbound customer service or customer satisfaction calls to follow up on issues.Detailed payment options and explained price, receipt and billing details to customers.Monitored cash drawers in multiple checkout stations and maintained adequate cash supply. Show less
Paranitharan Muralitharan Education Details
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Sekolah Kebangsaan Ulu TiramPhysical Sciences
Frequently Asked Questions about Paranitharan Muralitharan
What company does Paranitharan Muralitharan work for?
Paranitharan Muralitharan works for Antasis Sdn. Bhd.
What is Paranitharan Muralitharan's role at the current company?
Paranitharan Muralitharan's current role is Technical Specialist.
What schools did Paranitharan Muralitharan attend?
Paranitharan Muralitharan attended Sekolah Kebangsaan Ulu Tiram.
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