Paras Kumar

Paras Kumar Email and Phone Number

Application Support Manager @ Crédit Agricole Group Infrastructure Platform
Bengaluru, KA, IN
Paras Kumar's Location
Bengaluru, Karnataka, India, India
Paras Kumar's Contact Details

Paras Kumar personal email

About Paras Kumar

A competent French speaking professional with 12+ years of experience and last 10 years in infrastructure monitoring operations; Well versed in managing, motivating and leading team for running successful business process operations with proven ability of achieving Service Delivery/Process Targets. Rich experience in service management with a strong understanding of stabilizing new processes. A dynamic leader with exceptional relationship management skill.

Paras Kumar's Current Company Details
Crédit Agricole Group Infrastructure Platform

Crédit Agricole Group Infrastructure Platform

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Application Support Manager
Bengaluru, KA, IN
Employees:
1856
Paras Kumar Work Experience Details
  • Crédit Agricole Group Infrastructure Platform
    Application Support Manager
    Crédit Agricole Group Infrastructure Platform
    Bengaluru, Ka, In
  • Societe Generale
    Senior Consultant
    Societe Generale Oct 2021 - Present
  • Societe Generale Global Solution Centre
    Incident Problem Change Manager
    Societe Generale Global Solution Centre Jul 2018 - Oct 2021
    Greater Bengaluru Area
  • Societe Generale Global Solution Centre
    Operations Manager
    Societe Generale Global Solution Centre Feb 2011 - Apr 2020
    India
    - Gestion d’opérations- Gestion de projet et de transition- Gestion des SLA- Formation et embauche
  • Wns Global Services
    Senior Executive
    Wns Global Services Dec 2006 - Feb 2011
    Pune, Maharashtra, India
    - Comprendre les besoins du client en posant des questions courantes et en étant capable de recommander un service adapté à ce client spécifique.- Responsable d'aider l'équipe à atteindre l'objectif de vente en prenant soin du paramètre de qualité défini par le client.- Interaction hebdomadaire avec le client pour discuter des progrès du processus, de la qualité et partager les intrants sur l'amélioration de l'aide opérationnelle sur site au centre d’appel.- Amélioration de l'efficacité des processus et de la variation minimisée par le mentorat et l'encadrement de la qualité Responsable / Process Expert pour gérer la qualité
  • Niit Technologies Limited
    Junior Executive
    Niit Technologies Limited Jan 2005 - Aug 2005
    Gurgaon, India
  • Sita World Tours
    French Language Guide
    Sita World Tours Jan 2004 - Sep 2004

Paras Kumar Skills

Team Building Business Intelligence Business Development Project Management It Service Management Customer Service Team Management Public Speaking

Paras Kumar Education Details

Frequently Asked Questions about Paras Kumar

What company does Paras Kumar work for?

Paras Kumar works for Crédit Agricole Group Infrastructure Platform

What is Paras Kumar's role at the current company?

Paras Kumar's current role is Application Support Manager.

What is Paras Kumar's email address?

Paras Kumar's email address is pa****@****ail.com

What schools did Paras Kumar attend?

Paras Kumar attended Bangalore University, Delhi University, Institute Of Management Technology, Ghaziabad, Sikkim Manipal Institute Of Technology (Smit).

What skills is Paras Kumar known for?

Paras Kumar has skills like Team Building, Business Intelligence, Business Development, Project Management, It Service Management, Customer Service, Team Management, Public Speaking.

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