Paras Kumar Email and Phone Number
Paras Kumar personal email
- Valid
A competent French speaking professional with 12+ years of experience and last 10 years in infrastructure monitoring operations; Well versed in managing, motivating and leading team for running successful business process operations with proven ability of achieving Service Delivery/Process Targets. Rich experience in service management with a strong understanding of stabilizing new processes. A dynamic leader with exceptional relationship management skill.
Crédit Agricole Group Infrastructure Platform
View- Website:
- ca-groupinfrastructureplatform.fr
- Employees:
- 1856
-
Application Support ManagerCrédit Agricole Group Infrastructure PlatformBengaluru, Ka, In
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Senior ConsultantSociete Generale Oct 2021 - Present -
Incident Problem Change ManagerSociete Generale Global Solution Centre Jul 2018 - Oct 2021Greater Bengaluru Area -
Operations ManagerSociete Generale Global Solution Centre Feb 2011 - Apr 2020India- Gestion d’opérations- Gestion de projet et de transition- Gestion des SLA- Formation et embauche
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Senior ExecutiveWns Global Services Dec 2006 - Feb 2011Pune, Maharashtra, India- Comprendre les besoins du client en posant des questions courantes et en étant capable de recommander un service adapté à ce client spécifique.- Responsable d'aider l'équipe à atteindre l'objectif de vente en prenant soin du paramètre de qualité défini par le client.- Interaction hebdomadaire avec le client pour discuter des progrès du processus, de la qualité et partager les intrants sur l'amélioration de l'aide opérationnelle sur site au centre d’appel.- Amélioration de l'efficacité des processus et de la variation minimisée par le mentorat et l'encadrement de la qualité Responsable / Process Expert pour gérer la qualité -
Junior ExecutiveNiit Technologies Limited Jan 2005 - Aug 2005Gurgaon, India -
French Language GuideSita World Tours Jan 2004 - Sep 2004
Paras Kumar Skills
Paras Kumar Education Details
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French Language And Literature -
Business Administration And Management, General -
Sikkim Manipal Institute Of Technology (Smit)Computer Science
Frequently Asked Questions about Paras Kumar
What company does Paras Kumar work for?
Paras Kumar works for Crédit Agricole Group Infrastructure Platform
What is Paras Kumar's role at the current company?
Paras Kumar's current role is Application Support Manager.
What is Paras Kumar's email address?
Paras Kumar's email address is pa****@****ail.com
What schools did Paras Kumar attend?
Paras Kumar attended Bangalore University, Delhi University, Institute Of Management Technology, Ghaziabad, Sikkim Manipal Institute Of Technology (Smit).
What skills is Paras Kumar known for?
Paras Kumar has skills like Team Building, Business Intelligence, Business Development, Project Management, It Service Management, Customer Service, Team Management, Public Speaking.
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