🚀 Innovative Program Manager & Aspiring Product Leader | E-commerce & AI/ML Enthusiast 🚀With 9+ years of experience in program management, I specialize in scaling AI/ML-powered programs, driving over $600MM in impact. As an Amazonian, I excel in transforming challenges into customer-centric solutions, leveraging strengths in analytical thinking, project management, and cross-functional collaboration to exceed business objectives.At Amazon, I lead large-scale initiatives optimizing data operations, streamlining processes, and enhancing machine learning (ML) model accuracy, reducing costs, and improving global service speed.📊 Key Achievements:- Streamlined data annotation processes, reducing defects by 80% and boosting robot productivity by 50%, enabling a 3x fleet scale-up in 6 months.- Scaled operations 700% through strategic business continuity planning, enhancing resilience and customer satisfaction across AI/ML programs.- Led the setup of an in-house data operations team, cutting costs per annotated data from $2.5 to $0.4, delivering 10MM annotations for ML projects.- Developed a quality assurance framework improving data annotation accuracy by 1200 bps, leading to a 15% enhancement in LLM prediction accuracy.- Directed a team in a strategic sourcing project, generating $30MM in value through collaborative leadership and strategic decision-making.- Ideated and delivered my first product: an ML-powered package tampering predictor saving $100MM in concession costs.In addition, I spearheaded the launch of a Learning & Development platform at Amazon, achieving:- 80% platform adoption in 2 months through seamless onboarding.- 70% reduction in skill acquisition time via targeted learning paths.- 40% increase in employee satisfaction, reducing regretted attrition by 20%.💼 Tools: Microsoft Office, Asana, Jira, AWS SageMaker, Tableau, Slack, Trello, Google Analytics, Miro🎓 Certifications: International Certification in Product Management (C T Bauer School of Business, USA), PRINCE2 Project Management Practitioner (Axelos)Driven by a passion for customer-centric innovation, I aim to leverage my skills to build impactful, customer delighting products that drive sustainable growth. If you share a passion for innovation and product development, or have a product challenge for me, let's connect!