Program Manager Ii
Current•Led end-to-end program lifecycle management for ML data annotation programs, driving the automation of Amazon's fulfillment network and enhancing operational efficiency.•Developed and implemented frameworks, processes, and tools for efficient program management, ensuring streamlined execution and delivery of strategic initiatives.•Collaborated with product teams to create an ML-powered packaging decision engine, resulting in $100MM savings in secondary packaging costs.•Engineered a… Show more •Led end-to-end program lifecycle management for ML data annotation programs, driving the automation of Amazon's fulfillment network and enhancing operational efficiency.•Developed and implemented frameworks, processes, and tools for efficient program management, ensuring streamlined execution and delivery of strategic initiatives.•Collaborated with product teams to create an ML-powered packaging decision engine, resulting in $100MM savings in secondary packaging costs.•Engineered a quality assurance framework that improved annotation accuracy by 1200 bps, leading to a 15% enhancement in LLM prediction accuracy.•Optimized data-annotation processes, reducing defects by 80% and boosting package handling robot productivity by 50%, enabling a threefold fleet scale-up in 6 months.•Reduced the cost per annotated data by 84%, setting up an in-house data operations team to deliver 10MM data annotations for ML-based automation projects.•Scaled operations by 700% through strategic business continuity planning, significantly enhancing operational resilience and customer satisfaction across multiple large-scale AI/ML programs. Show less