Parshuram Naik Email and Phone Number

Successfully led a team of ten customer service agents to consistently meet and exceed customer satisfaction targets.Developed a comprehensive training program to help new team members to quickly integrate.Organized team meetings to discuss goals and objectives, ensured deadlines are met, and provided guidance and mentorship.Created and implemented strategies to motivate team members and increase productivity.Resolved conflicts between team members and provided… Show more Successfully led a team of ten customer service agents to consistently meet and exceed customer satisfaction targets.Developed a comprehensive training program to help new team members to quickly integrate.Organized team meetings to discuss goals and objectives, ensured deadlines are met, and provided guidance and mentorship.Created and implemented strategies to motivate team members and increase productivity.Resolved conflicts between team members and provided constructive criticism to improve performance.Regularly monitored team performance and reported progress to senior management.Analyzed customer feedback and implemented strategies to improve customer service.Developed effective communication systems to ensure team members were informed of changes in policy and procedure. Show less