Pardeep Kumar Email and Phone Number
Agile certified Delivery Management & engagement professional with 20 years’ strong delivery experience across large Banking, Wealth, Superannuation Cards & Payments and CRM domains across geographies.Worked in different segments of BGSI vertical spanning Core banking transformation, Wealth Digital transformation, Cards and Payments, Insurance and delivered many high focussed multimillion dollar programs in multi vendors environment in Global delivery model. This includes Test Program Management on BT Panorama (wealth digital transformation), Panorama Simplification and WRAP to Panorama migration, Core Banking system Upgrade for Westpac in multiple stakeholders complex under challenging timeline A strong stakeholder management and delivery leadership experience, including proposals, negotiations, contracts, and delivery governance with executive leadership level. Successfully led Test delivery/ relationship at large Westpac – Wealth Portfolio (~AUD $15M annual) by building and nurturing a high-performance Product/Project team of 196+ member spread across onshore and offshore. Worked as key contact for client as responsible for removing all roadblocks in the program delivery. Excellent third party and vendor management experiencing, including contracts, negotiation with stakeholders and Statement of Works (SoW). In depth understanding and experience in program level budgeting, effort estimation, cost burn down tracking, change requests, resourcing, and program/portfolio level reporting to senior leadership resulting in highly satisfied and profitable client base and created recurring business accounts.Proven ability to drive innovation and cultural changes in the team.
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Engagement ManagerTata Consultancy Services Aug 2021 - PresentSydney, New South Wales, Australia -
Portfolio Delivery Manager Test - BtfgInfosys Oct 2017 - Aug 2021Sydney, New South Wales, AustraliaSuccessfully led BTFG Portfolio test delivery / relationship (~AUD $15M annual) by building and nurturing a high-performance Product/Project team of ~196+ member spread across onshore and offshore.program level budgeting, effort estimation, cost burn down tracking, change requests, resourcing, and program/portfolio level reporting to senior leadership resulting in highly satisfied and profitable client base and created recurring business account Managed outcome-based Quality Engineering services in Wealth domain by setting up Quality Engineering Centre of Excellence for Wealth portfolio while establishing global delivery model to implement offshore driven delivery.Adapting Quality engineering practices including auto generation of Monthly Performance report from ALM / Jira highlighting key metrics including Shift left focus with automation %, First time Failure rate, defects analytics in different testing phases. -
Test Program Manager - Bt PanoramaInfosys Mar 2015 - Oct 2017Sydney, AustraliaBT Panorama an operating system for wealth is transformational Program launched by BTFG in 2014 to cater to need of building the future adviser and investor customer experience through external channels, to integrate with the core and channel bank systems, to simplify operations, and to support future sales and service channels. This multiyear’s/multiphase’s transformation program running in AGILE methodology . The current Testing team size is 90+ resources. Responsibilities: Develop effective test strategies including focus on test data management, evaluation / proof of concept and adaptation of automation tools resulting in best outcome for program.• Accountability for delivering efficient and effective, on time and Quality testing across program releases for all testing phases including DevQA, IAT, SVP, OAT with a blend of automation and innovations.• Review and authorize deliverables, entry and exit criteria for all releases within Program with an essence of following strong test governance practices across tribes / squads.• Lead testing practices to ensure delivery confidence by fostering a strong and collaborative relationship by understanding the needs of the customer, product, and other key stakeholders.• Ensure continuous productivity improvement as per targets agreed with client.• Infosys Finance and Resource Controller for the program.• Managing key Head of / C-Level Executives across the program.• Understand the need and goals of program and aligning testing tasks and be a strong voice for them. -
Project ManagerInfosys Feb 2011 - Mar 2015Project Manager (Program Test manager) at Infosys LimitedManage Releases – define and manage processes governing the quality of releases. Coordinate with different stakeholders: Third Parties Managers, Development Managers, UX, Environment Manager, and Release Manager. Excellent interpersonal and negotiation skills, able to come up with new ideas and improvements, able to make strategic recommendations. Capable of translating business requirements to functional specifications and helped the team in sharing the domain knowledgeExperience with Web Applications, Web services, CRM, Desktop Applications, DBMS (SQL), mainframe application, wireless application.Proven record of delivering complex projectsResponsible for Planning, organizing, prioritizing work, meet deadlines and thereby keep customer's satisfaction at the highest level.Customer oriented, highly versatile, innovative, Creative and results driven with diversified experience.Performed People Manager’s role (performance management, rewards, KT/Training, Utilizations, absence management, Learning & development) Involved in building & managing geographically distributed Test delivery teams (up to size of 50+ associates) across different domains like Retail, Banking, and CRM Product. Managed multi-million Dollars Testing engagement running Responsibility to manage Engagement P&L, Budget Responsible for in-account mining for continuous business development Delivered full spectrum of testing services like System Testing, SIT, Regression testing (manual as well as automated using HP QTP), Static Testing, Performance Testing, UAT & OAT Support, Tool Administration. Track the Risks & Issues of the account and take proactive mitigation actions Financial Health of the project / Program, in terms of Margins, Billability, Overhead costs, bench etc. Resource planning for project /programParticipation in lateral / campus recruitments drive -
Test ManagerSteria India Ltd Jul 2005 - Feb 2011Experience in managing test deliveries of large programs in different domains and with team spread across multiple locations Managing, Planning, Budgeting, Tracking and Delivering Testing programs/projects across various platforms/technologies with ownership of different phases like Function testing (System Testing, Integration Testing, UAT etc.) and Non Functional Testing (Automation & Performance testing) Managing different stake holders & business sponsors, coordinating & managing different multiple vendors and driving them towards common objectives Risk Management throughout the assignment life cycle and workings on the mitigation in a proactive manner Resource planning for account and arrange lateral hiring wherever requiredPerformed People Manager’s role (performance management, rewards, KT/Training, Utilizations, absence management, Learning & development) -
Senior Software AnalystInfogain India Pvt Ltd Nov 2003 - Jul 2005Worked on Clarify CRM productLed the QA Team – Clarify CRM 8.8 Release Requirement analysis, writing / reviewing test cases, execution of test plan, reporting defects. Managed QA Setups which involves, setting up LINUX/UNIX/SOLARIS/SQL/ORACLE based test environments for testing, creating databases from .dump files. -
Software EnggAcme Technologies (Www.Acmet.Com) May 2002 - Oct 2003Performed extensive testing in Lower Bluetooth stack developed by OKI Electicals, Japan
Pardeep Kumar Education Details
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Computer Application -
Institute Of Management & Technology, GhaziabadFinance
Frequently Asked Questions about Pardeep Kumar
What company does Pardeep Kumar work for?
Pardeep Kumar works for Tata Consultancy Services
What is Pardeep Kumar's role at the current company?
Pardeep Kumar's current role is Engagement | Relationship management at TCS.
What schools did Pardeep Kumar attend?
Pardeep Kumar attended Guru Jambheshwar University, Institute Of Management & Technology, Ghaziabad.
Who are Pardeep Kumar's colleagues?
Pardeep Kumar's colleagues are Suresh Tumu, Arunnehru K, Diptajit Dey, Vivek Nagar, Shaista Perween, Harshad Wagh, Mohammed Rafiq.
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Pardeep Kumar
Analyst | Data Analytics | Consultant | Pricing | Mentor | Actuarial GraduateMelbourne, Vic
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