Domain Support Specialist
Current
Feb 2022 - Present
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Pardeep Maurya Email & Phone Number
Domain Support Specialist
at
Ericsson
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Domain Support Specialist
Location
Noida, Uttar Pradesh, India
Company size
Who is Pardeep Maurya? Overview
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Pardeep Maurya is listed as Domain Support Specialist at Ericsson, a with 128421 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Pardeep Maurya.
Pardeep Maurya previously worked as Associate Engineer at Ericsson and Incident Management(INM CS Core) at Evolve Technologies And Services (P) Ltd.. Pardeep Maurya holds Bachelor'S Degree, Electronic & Communications from Amritsar College Of Engg. & Tech, Amritsar.
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Ericsson
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Profile bio
About Pardeep Maurya
Responsible for the configuration and management of Oracle STP and Huawei DRA nodes. Key duties included overseeing Mobile Number Portability and EPAP provisioning, configuring core network nodes, and engaging in technical validation and audits. Proficient in coordinating with field teams, providing timely updates to stakeholders, and improving incident management processes. Experienced in preparing Method of Procedure (MOP) documents, conducting automation testing, and participating in audits to enhance system efficiency.Additional responsibilities included training new team members, assisting onsite engineers, providing customer support, and generating performance reports. Committed to process improvement and ensuring minimal disruption to services.Responsible for resolution of major incidents within an organization. This role involves managing bridge calls to align technical teams, planning and coordinating incident activities, and providing timely updates to stakeholders and customers. Ensures compliance with Service Level Agreements (SLAs) and drives the effective implementation of the Incident Management process. Key responsibilities include monitoring incident progress, performing necessary escalations, ensuring the closure of resolved incidents, and offering guidance to the Service Desk team to improve incident handling processes. Ensures clear communication and action plans throughout the incident lifecycle to restore operations efficiently.
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Pardeep Maurya's current company
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Ericsson
5 roles
Pardeep Maurya work experience
A career timeline built from the work history available for this profile.
Associate Engineer
Jan 2020 - Feb 2022
Incident Management(Inm Cs Core)
Responsible to open Bridge calls and align technical teams to troubleshoot and debug the issue till closure.Responsible for planning and coordinating all the activities required to perform, monitor, and report on the major incident.Responsible for providing updates and Information to various stakeholders and customers for any Major Incidents.Responsible for the effective implementation of the process "Incident Management" and carries out the respective process while handling Major… Show more Responsible to open Bridge calls and align technical teams to troubleshoot and debug the issue till closure.Responsible for planning and coordinating all the activities required to perform, monitor, and report on the major incident.Responsible for providing updates and Information to various stakeholders and customers for any Major Incidents.Responsible for the effective implementation of the process "Incident Management" and carries out the respective process while handling Major Incident.Monitor the incidents to ensure that the SLA compliance is met, perform escalations as per defined matrix to push technical teams to expedite resolution in order to restore operations. Ensure the closure of all resolved and end-user confirmed Incident recordsProvide guidance to the Service Desk team to improve on Incident Process. Timely updates and action plan are provided to customer on bridge calls and ticket updates until resolution. Show less
May 2019 - Jan 2020
Incident Coordinator - Consultant
Jan 2017 - Apr 2019
Web Support Executive
Jun 2016 - Jan 2017
Team & coworkers
Colleagues at Ericsson
Other employees you can reach at ericsson.com. View company contacts for 128421 employees →
PC
Prateek Chhimwal
Colleague at EricssonBengaluru, Karnataka, India
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AI
Anatoly Iliyaich
Colleague at EricssonGreater Stockholm Metropolitan Area, Sweden
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李
李恬阔
Colleague at EricssonQingdao, Shandong, China
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SG
Shalini Gulati
Colleague at EricssonStockholm, Stockholm County, Sweden
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MB
Marc Beaujean
Colleague at EricssonBrussels Metropolitan Area, Belgium
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AK
Amit Kumar Maurya
Colleague at EricssonAllahabad, Uttar Pradesh, India
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TT
Tanjila Tahira
Colleague at EricssonBangladesh
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陈
陈晓侨
Colleague at EricssonShenzhen, Guangdong, China
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AF
Anita Frisell
Colleague at EricssonStockholm County, Sweden
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CD
Cezar Dulgheru
Colleague at EricssonIaşi, Romania
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Prateek Chhimwal
Colleague at EricssonBengaluru, Karnataka, India
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AI
Anatoly Iliyaich
Colleague at EricssonGreater Stockholm Metropolitan Area, Sweden
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李
李恬阔
Colleague at EricssonQingdao, Shandong, China
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SG
Shalini Gulati
Colleague at EricssonStockholm, Stockholm County, Sweden
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MB
Marc Beaujean
Colleague at EricssonBrussels Metropolitan Area, Belgium
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AK
Amit Kumar Maurya
Colleague at EricssonAllahabad, Uttar Pradesh, India
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TT
Tanjila Tahira
Colleague at EricssonBangladesh
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陈
陈晓侨
Colleague at EricssonShenzhen, Guangdong, China
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AF
Anita Frisell
Colleague at EricssonStockholm County, Sweden
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CD
Cezar Dulgheru
Colleague at EricssonIaşi, Romania
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1 education record
Pardeep Maurya education
FAQ
Frequently asked questions about Pardeep Maurya
Quick answers generated from the profile data available on this page.
What company does Pardeep Maurya work for?
Pardeep Maurya works for Ericsson.
What is Pardeep Maurya's role at Ericsson?
Pardeep Maurya is listed as Domain Support Specialist at Ericsson.
Where is Pardeep Maurya based?
Pardeep Maurya is based in Noida, Uttar Pradesh, India while working with Ericsson.
What companies has Pardeep Maurya worked for?
Pardeep Maurya has worked for Ericsson, Evolve Technologies And Services (P) Ltd., and Aqusag Technologies.
Who are Pardeep Maurya's colleagues at Ericsson?
Pardeep Maurya's colleagues at Ericsson include Prateek Chhimwal, Anatoly Iliyaich, 李恬阔, Shalini Gulati, and Marc Beaujean.
How can I contact Pardeep Maurya?
You can use AeroLeads to view verified contact signals for Pardeep Maurya at Ericsson, including work email, phone, and LinkedIn data when available.
What schools did Pardeep Maurya attend?
Pardeep Maurya holds Bachelor'S Degree, Electronic & Communications from Amritsar College Of Engg. & Tech, Amritsar.
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