Pardeep Negi Email & Phone Number

Waurn Ponds, Victoria, Australia

• Assist customers in making informed buying decisions for a wide range of bedding products, including beds, mattresses, manchester, and linens.• Provide expert knowledge and technical details about various mattresses and beds, guiding customers on the best options that suit their preferences and needs.• Maintain a deep understanding of the latest bedding technologies, materials, and industry trends to offer valuable insights to customers.• Analyze sales data and customer feedback to identify areas for improvement and suggest strategies to enhance the bedding department's performance.• Demonstrate product features and benefits to showcase the quality and uniqueness of different bedding items.• Handle customer inquiries, concerns, and complaints in a professional and empathetic manner, striving to achieve customer satisfaction.• Collaborate with the sales team to achieve individual and departmental sales targets and contribute to overall store performance.• Stay updated on competitor offerings and market trends to remain competitive and better meet customer demands.

Pakenham, Victoria, Australia

• Successfully managed batch records/forms/logbooks and followed Standard Operating Procedures (SOPs) and Operating Manuals (OMs) for efficient manufacturing, transport, and logistics processes.• Conducted various tests for products including Oxygen and CO2 checks, leak tests, and temperature checks to ensure top product quality.• Monitored and resolved issues related to packaging equipment and machinery to maintain seamless production.• Developed and implemented strategies for process improvement to optimize productivity and reduce costs.• Coordinated with cross-functional teams such as production, quality, and engineering to ensure smooth operations.• Analyzed production data to identify areas for improvement and implemented solutions to increase efficiency.

Nowra, New South Wales, Australia

• Successfully managed batch records/forms/logbooks and followed Standard Operating Procedures (SOPs) and Operating Manuals (OMs) for efficient manufacturing, transport, and logistics processes.• Conducted various tests for products including Oxygen and CO2 checks, leak tests, and temperature checks to ensure top product quality.• Monitored and resolved issues related to packaging equipment and machinery to maintain seamless production.• Developed and implemented strategies for process improvement to optimize productivity and reduce costs.• Coordinated with cross-functional teams such as production, quality, and engineering to ensure smooth operations.• Analyzed production data to identify areas for improvement and implemented solutions to increase efficiency.

Greater Noida

• Managed and nurtured a diverse portfolio of over 30 sales accounts, achieving an impressive 90% customer retention rate through exceptional relationship management and customer service.• Conducted comprehensive analysis of industry sales data and market trends, providing valuable insights and compiling reports for the regional head, enabling informed decision-making and strategic planning.• Proactively monitored and analyzed competitive activity, customer behavior, and market dynamics to identify potential opportunities and risks, allowing for agile responses and effective market positioning.• Proficiently utilized SAP, ERP, MS Excel, and MS PowerPoint to analyze and present sales data, enabling data-driven decision-making and effective communication of key metrics and insights to stakeholders.• Strategically organized and executed customer relationship programs, such as Dealers meet and Architect/Builders seminars, resulting in increased brand awareness, strengthened customer engagement, and expanded market reach.• Assisted the regional head in budget planning and the preparation of annual sales reports, providing valuable insights, recommendations, and actionable strategies to optimize sales performance and drive continuous improvement.• Developed and implemented effective sales strategies and tactics to drive revenue growth and increase market share, leveraging a deep understanding of customer needs, market trends, and competitive dynamics.• Collaborated seamlessly with cross-functional teams to identify and capitalize on new business opportunities, ensuring alignment of sales plans with organizational objectives and delivering exceptional customer value.• Demonstrated a commitment to staying up-to-date with the latest industry trends, technology advancements, and best practices, leveraging this knowledge to enhance sales and marketing efforts and gain a competitive edge.• Leveraged digital marketing to drive growth for the business.

Chandīgarh Area, India

• Successfully increased the active customer database by 20% through online campaign activity programs, generating more leads and potential revenue.• Strategized, planned, and executed advertising and promotional campaigns for products or services across various media platforms, including social media and print media.• Conducted market research and analysis to evaluate trends, brand awareness, and competition ventures, using data analytical tools such as Photoshop, CorelDraw, MS Excel, and SQL.• Designed marketing materials such as flyers, newsletters, and posters that effectively conveyed brand messaging and generated interest in the company's products or services. Managed the marketing database and email distribution, ensuring timely and relevant communication with customers and leads.• Collaborated with the Marketing Head in redesigning the company's website project, incorporating design and content elements that enhanced the user experience and generated leads.• Maintained a database for customer feedback and competitor products, providing valuable insights and recommendations to improve the company's products or services.• Continuously analyzed and monitored the effectiveness of marketing campaigns and made data-driven recommendations for improvements.• Leveraged digital marketing tools and techniques, including search engine optimization (SEO), pay-per-click (PPC) advertising, and social media advertising, to increase brand awareness and generate leads.• Stayed up-to-date with the latest industry trends, best practices, and technologies to enhance marketing efforts and drive growth.

Mohali

Researching and reviewing on demand of Ready Mix Concrete in the region.Tracked customer feedback on product’s quality and services.Sending quotations and maintaining of records.

Post Graduate Diploma In Management

Bachelor'S Degree, Science