Pardeep Singh Basra Email & Phone Number

• The Change & Release Management Team Leader supports Change & Release Management’s BAU day to day operations for their platform. They have the responsibility to ensure seamless transition of project and programme.
• Ensure the achievement of the Change & Release… Show more The Change & Release Management Team Leader supports Change & Release Management’s BAU day to day operations for their platform. They have the responsibility to.
• Ensure the achievement of the Change & Release Management KPIs including implementation success, process adherence and customer lost hours.
• Responsible for Change & Release Management process; guiding and assisting your customers.
• Process education and identify opportunities for continuous improvement of the Change & Release Process.
• Ensure the E2E Change & Release Management process supports needs of your customers and ensures minimum disruption to existing services for your platform

• The Change Analyst supports Change Management’s BAU operations. The primary objectives are:
• Ensures that all live changes are guided through the Change Management process as required and that the process is communicated to stakeholders
• Processes a large volume of changes in a highly complex network & technology infrastructure
• Enables successful and efficient implementation to minimize impact to customers
• Ensures that Change Management is effectively maintained at an… Show more The Change Analyst supports Change Management’s BAU operations. The primary objectives are:
• Ensures that Change Management is effectively maintained at an appropriate level across the Virgin Media/Liberty Global infrastructure and advises on best practiceKey Accountabilities

Birmingham, England, United Kingdom

• Job Responsibilities:
• To co-ordinate and manage, in-line with ITIL best practice where appropriate, VMB, partner and customer driven change
• To ensure that all change is correctly documented, approved and communicated
• To own and critically appraise the change schedule for each customer
• To work with technical teams to ensure that changes are properly validated
• To effectively manage the interface between VMB our partners and the customer change process

Birmingham, United Kingdom

Duties Include;Incident Management,Service Delivery management,Managing existing customer relationship and expectation as per MSA,Complex query specialist, Stakeholder Management,KPI Reporting for the service desk,B2B, Public and wholesale sector customer baseProvisioning,Commercial quoting

This role consists of many elements which mainly are:-Liaising with upper and lower tier customers to resolve complex queries. -Cash collections (exceeds over 1million monthly) -Reduce aged debt -Colleague training building relations with different departs and sectors of the company i.e sales, billing, ceases building relations and reporting with customers.

Walsall, United Kingdom

• Duties Included:
• management of the shift
• customer queries
• stock control
• invoicing, processing invoices onto the system
• working closely with upper management

Dudley, United Kingdom

• Duties included:
• Process development
• V-look up
• Account reconciliations
• Account Queriesworking at Rentokil i also worked closely with large organisations to resolve account queries.

Wednesbury

• Duties included:
• Purchase Ledger
• Sales Ledger
• Bank Reconciliation
• V.A.T returns
• Credit control

Stone

• Duties included:
• Chasing payments,
• Updating customer ledgers,
• Liaising with other departments,
• Resolving complaint,
• Working closely with management.

Stechford

• Duties included:
• Managing store on a daily basis,
• Bank reconciliation,
• Preparation of final accounts,
• VAT returns,Credit Controller
• Setting profit margins and business targets,this is a family business and i looked after the finance side of the business.

Walsall, United Kingdom

• Duties included:
• Dealing and updating the company accounts
• Managing stoke controls
• Invoicing to customers.
• Dealing with customer via telephone and e-mail.
• Working within a team

Walsall, United Kingdom

• Duties included:
• Filing
• General data inputting
• Answering phone
• Handling personal accounts.
• Updating customers accounts with relevant data e.g. sales ledger and purchase ledger.

Birmingham, United Kingdom

• Duties included:
• Dealing with Day-to-day Queries form internal and external customers.
• Managing my own work stacks and keeping these within my SLA,
• Running of weekly and monthly Vehicle information reports and send to customers
• Processing customer invoices on ALFA & Fleetware.
• Providing excellent customer service,

Handsworth Wood

• Duties included:
• To keep a diary of lettings and booking
• To assist site manager in organisation of letting and set up.
• To have responsibilities where necessary for.
• Dealing with members of the public on site.
• To undertake procedure duties.

Sutton, United Kingdom

• I was an
• accountant’s assistant and my duties at Good Hope Hospital are as follows: Entering journals into ledger systemRecording weekly time sheets onto spreadsheetsUpdating journals and other documentsWorking within a.

Aat, Accounting And Finance

QUALIFICATIONS AND SKILLS • AAT Foundation – Pass • AAT Intermediate – Pass • AAT Technician – Pass • Certificate in financial studies – D.

Gcse, Gcses 9 (B- D) English (C) Maths (B) Science Double Award (Cc) Geography (C)