Pardeep Singla Email & Phone Number

Gurugram, Hr, In

Gurugram, Haryana, India

• Heading BSS & VAS domain for Operation, Planning & NPD for PAN India nodes consisting of 1000+ nodes serving 350+ Mn customers.• Indepth knowledge of Cloud technologies like AWS, Microsoft azure, Dockers, Containers, Kubernetes, RedHat open shift.• Significant years of experience, within the Telco/Systems Integration Industry on driving IT and Network transformation programs or projects of high complexity. Expertise in big scale migration for IN and VAS nodes.• Key contributor in GSMA certification for SMDP+ for eSIM, Apple and Samsung watch.• Having strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.)..• Build business strategy & delivery models to meet & improve the targets• Coaching the team, to interact with them and to support them in their professional growth, and to identify and recognize their strengths and talents as well as development areas.• Supporting asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology.• Drive and promote Automation and Industrialization.• Be involved in governance to track the BSS Program progress.• Manage financials on each programs under VAS and BSS domain.• Provide technical and managerial expertise to the delivery team on day to day basis• Lead and engage with team of Professionals with different abilities such as Engineers, Project Financial SMEs, External Vendors (Ericsson, Nokia, Huawei, Mavenir, Comviva, G&D, CTO’s & Customer Support etc.• Do forecasting, Budgeting and conducting financial analysis for optimization expense across all program• Ensure the projects are tightly planned, resourced and can maintain profitability over time as changes arise• Be checking technical and business conformance of the project towards the customers’ requirements and validates the specifications for SIM and M2M services.• Have a proven track record of successful Project / Program Management

Gurugram, Haryana, India

• Head VAS domain for PAN India.• Responsible for Ideation, development and deployment of new VAS products/services. • Core competency includes Value Added Services like SMSC, MMS, Unified Messaging, Voice Mail, CRBT, USSD, OTA, eSIM.• Successful migration of MS Vendor in record time.• Handling PAN India Operations for Apple Watch including SMDP+ and Entitlement server.• Enriched experience of handling large scale MS operation.• Key role in GSMA Certification for eSIM and Watch operation.• Capacity planning, monitoring and enhancement of all VAS platforms.• Cross Functional (Engineering/Product/RA/Regulatory etc) interactions to facilitate and solving product related problems for timely deployments• Familiarity with all cycles of Operation Management.

Gurugram, Haryana, India

Leading PAN India IN design, planning and operation.Techno commercial closure for capacity expansion, Major Upgrades, New product rollouts.Solution Design, POC & rollout for all New Products & Features, Defining product line roadmaps for the IN.Have in-depth understanding on Charging System, Packet Core & VAS applications and successfully managed multiple projects.External PCRF migration to Ericsson MBC.Work assignment, monitor & assessment for the team.

Chandigarh, India

Handling Problem Management, Change Management & Incident Management.Involved in major migration like IN, HLR.Emergency Handling and coordination with design team for Support for bug fixing.Unix Scripting for automation of various reports and processes.Manage all the activities with allocated resources (man &machine) with the Efficient utilization. Coordinating Team of 6 Members.Upgrade whole charging system nodes to latest software level.Experience of launching, implementation and support of centralize IN (virtual Private Network) for PAN India.

Gurugram, Haryana, India

• Installation of new IVR at various locations in India which covered configuring the NMS CG6000 & TX 3220 cards & handling the MTP Layers & ISUP layer troubleshooting. • Complete O & M and support activities of RBT (Ring Back Tone) for all over India.• Maintenance, monitoring and upgrading of servers, providing technical support in case any downtime related to Ring Back tone.• Technical implementation and testing of new Promotional offers and products launched for the service.• Responsible for all kind of technical queries received from all over the country regarding CRBT service.• To ensure timely communication on network Failures/Updates/Outages to all concerned.• Daily Health check of SUN servers and IVRS to make sure that all the systems are working fine.• Making sure that Redundancy at every single Hop must be maintained to minimize the service Outage i.e. Power Supply, System level, Application level, Network level.• Product Design which covers defining message format, defining flow path of new interface and get this implemented from Development team.• Installation and troubleshooting of Orcale10g on Linux 5.0 platform.

Chandigarh, India

• Developed front end interfaces of company management system.• Made crystal reports to access database.• Maintaining DB (database) like updations, insertion, deletion.

Bachelor'S Degree, Computer Science, Btech With Honors

Pgdit, Information Technology, A