Ricardo Pardo

Ricardo Pardo Email and Phone Number

Atención al Cliente and Community Manager @ Gula Gula
Madrid, ES
Ricardo Pardo's Location
Madrid, Community of Madrid, Spain, Spain
Ricardo Pardo's Contact Details

Ricardo Pardo personal email

About Ricardo Pardo

Experienced Brand and Customer Service Specialist with a demonstrated history of working in the retail industry. Skilled in Negotiation, Analytical Skills, Microsoft Word, Retail, and Spanish. Strong media and communication professional with a Fashion Design & Styling focused in Fashion/Apparel Design from IED Barcelona.

Ricardo Pardo's Current Company Details
Gula Gula

Gula Gula

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Atención al Cliente and Community Manager
Madrid, ES
Website:
gulagula.com.br
Employees:
196
Ricardo Pardo Work Experience Details
  • Gula Gula
    Atención Al Cliente And Community Manager
    Gula Gula
    Madrid, Es
    View
  • Gula Gula
    Atención Al Cliente / Community Manager
    Gula Gula Jul 2019 - Present
    Madrid, Comunidad De Madrid, España
    Creación de contenido, gestión de redes sociales y atención al cliente.
    View
  • Freelance Stylist And Fashion Expert
    Styling For Brands, Shows, Spreads, Magazines, Portfolio
    Freelance Stylist And Fashion Expert Jan 2011 - Jul 2019
  • Massimo Dutti
    Customer Care Manager Asia, North America And United Kingdom
    Massimo Dutti May 2013 - May 2016
    Tordera
    - Supervision of online Customer Service department for 22 countries (recruitment, CRM set-up, trainings)- Team management & Call Center control to ensure the excellence of services (through KPI, calls listening, trainings)- E-Commerce warehouse management (follow up of quality picking, packing and control incidences)- Transport (shipment control, logistic optimization, incidence resolution)- Management of Fraud process (between fraud department and call center)- Shop… Show more - Supervision of online Customer Service department for 22 countries (recruitment, CRM set-up, trainings)- Team management & Call Center control to ensure the excellence of services (through KPI, calls listening, trainings)- E-Commerce warehouse management (follow up of quality picking, packing and control incidences)- Transport (shipment control, logistic optimization, incidence resolution)- Management of Fraud process (between fraud department and call center)- Shop intermediary for online activity (control of stores deliveries, return, customer service support)- Set up of Asian Market (contract negotiation, System integration with INDITEX, CRM development, training in Shanghai.) Show less
    View
  • Sellbytel Group Spain
    Senior Customer Service Agent
    Sellbytel Group Spain Sep 2012 - May 2013
    Barcelona
    Customer Service for Massimodutti.com and Uterque.com
    View
  • Jnby China
    Dependiente De Tienda
    Jnby China May 2011 - Oct 2012
    Barcelona
    Asesor de imagen/visual. Formación equipo. Análisis y reposición de producto de planta.
    View
  • Cos
    Dependiente De Tienda / Asesor De Imagen
    Cos Oct 2009 - May 2011
    Barcelona, Cataluña / Catalunya, España
    Dependiente y vendedor. Asesor de imagen/visual. Formación equipo. Análisis y reposición de producto de la planta de Caballero.
    View
  • H&M
    Dependiente De Tienda
    H&M May 2007 - Feb 2009
    Barcelona, Cataluña / Catalunya, España
    Dependiente vendedor. Soporte de tiendas. Asesor de imagen/visual. Formación equipo. Caja, almacén y reposición.
    View

Ricardo Pardo Skills

Analysis Microsoft Office Negotiation Microsoft Excel Photoshop English Fashion Powerpoint Spanish Microsoft Word Management Retail Team Leadership Customer Service Teamwork Social Media

Ricardo Pardo Education Details

Frequently Asked Questions about Ricardo Pardo

What company does Ricardo Pardo work for?

Ricardo Pardo works for Gula Gula

What is Ricardo Pardo's role at the current company?

Ricardo Pardo's current role is Atención al Cliente and Community Manager.

What is Ricardo Pardo's email address?

Ricardo Pardo's email address is pa****@****ail.com

What schools did Ricardo Pardo attend?

Ricardo Pardo attended Ied Barcelona, Benjamin Franklin International School, Barcelona, Spain.

What skills is Ricardo Pardo known for?

Ricardo Pardo has skills like Analysis, Microsoft Office, Negotiation, Microsoft Excel, Photoshop, English, Fashion, Powerpoint, Spanish, Microsoft Word, Management, Retail.

Who are Ricardo Pardo's colleagues?

Ricardo Pardo's colleagues are Mohammed Beldjouheur, Rosilda Silva Almeida, Luciano Carvalho, Mariza Borges, Ambrosio Mone, Maria Clara Daniel, Can Dida.

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